Customer Service Executive (Female)
Job Description
Title: Customer Service Executive (Female)
Company Name: Kandaree.com
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Telemarketing and direct sales
∎ The applicants should have experience in the following business area(s):
Software Company, Tour Operator, Travel Agent
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Answering customer calls & inquiries
∎ Excellent Communication skill with customers in appropriate accent.
∎ Good command in Microsoft office specially excels for daily reporting.
∎ Making calls to customer and keeping a record of their issues
∎ Collect documentation from customers
∎ Explain the customer issues to management to be solved
∎ Keep track of every client's issues and progress
∎ Follow up with management and clients until issues are solved
∎ Making overall service progress report
∎ Making files for each client (Softcopy and Hardcopy)
∎ Appointment making and follow up
∎ Writing Team meeting minutes & follow up
∎ Maintain visitor's logbook
∎ Follow up online and social media activities
∎ Apart from customer service work, the employee should have the mindset to do other types of work, like as front line marketing.
∎ Any other job as assigned by the management.
Additional Requirements:
∎ Age 18 to 32 years
∎ Only females are allowed to apply
∎ Skills Required: Customer Service, Marketing, Ms Office Suite
Salary:
∎ Tk. 12000 - 15000 (Monthly)
∎ 6 month as probationary period
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Exellant working environment.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Oct 2022
Company Information:
∎ 8 Oct 2022
∎ Kandaree.com
∎ Address : House#465,4th floor, Road#31,Mohakhali DOHS,Dhaka-1206
∎ Web : www.kandaree.com
∎ Business : We are going to start our journey on eCommerce base platform against world tourism.
Category: Marketing/Sales
:
