Customer Service Agent (Night Shift)
Job Description
Title: Customer Service Agent (Night Shift)
Company Name: Datadesh technologies
Vacancy: 02
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Handling, Customer relationship, Customer Service, Handling customer queries
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ Datadaesh Technologies is pleased to offer a full-time job opportunity for the position of Customer Service Executive to serve our North American customers.
∎ We provide high volume eCommerce image retouching service to clients in North America and Europe.
∎ This position is for the Night Shift (7 PM - 4 AM), 5 days a week. Flexibility to work from home or our office (Panthapath).
Job Responsibilities:
∎ Deal with customer queries, requests and revisions
∎ Communicate with customers via Chatbot, Email and Phone.
∎ Maintain revision logs and following up with the production team on production status, revision status etc.
∎ Coordinating with the production team members to ensure the success of the project.
∎ Maintain customer records.
∎ Statistical analysis and reporting to the supervisor.
Additional Requirements:
∎ Age 22 to 32 years
∎ Both males and females are allowed to apply
∎ Fluency in written and oral English is a MUST
∎ Dedicated, Hard Working and Can-Do Attitude
∎ Problem Solver
∎ Knowledge on Photoshop is a PLUS
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Weekly 2 holidays
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 May 2021
Company Information:
∎ 18 Apr 2021
∎ Datadesh technologies
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 18th May 2021
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