Customer Service Agent (NIGHT SHIFT)
Job Description
Title: Customer Service Agent (NIGHT SHIFT)
Company Name: Datadesh Technologies
Vacancy: 03
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relation, Customer Support, team work
Job Context:
∎ Datadesh Technologies is pleased to offer a full-time job opportunity for the position of Customer Service Executive to serve our North American customers.
∎ We provide high volume eCommerce image retouching service to clients in North America and Europe.
∎ This position is for the Night Shift (7 PM - 4 AM), 5 days a week.
∎ MUST WORK from our office in PANTHAPATH (Remote work not possible)
Job Responsibilities:
∎ Deal with customer queries, requests and revisions
∎ Communicate with customers via Chatbot, Email and Phone.
∎ Maintain revision logs and following up with the production team on production status, revision status etc.
∎ Coordinating with the production team members to ensure the success of the project.
∎ Maintain customer records.
∎ Statistical analysis and reporting to the supervisor.
Additional Requirements:
∎ Age 22 to 35 years
∎ Must have experience in working in a similar position.
∎ Fluency in written and oral English is a MUST
∎ Dedicated, Hard Working and Can-Do Attitude
∎ Problem Solver
∎ Knowledge of Photoshop is a PLUS
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Jun 2022
Company Information:
∎ 14 May 2022
∎ Datadesh Technologies
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 9th Jun 2022
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