Customer Service Advisor

Job Description

Title: Customer Service Advisor

Company Name: Voice Tech Solutions

Vacancy: 15

Age: 20 to 35 years

Job Location: Dhaka, Dhaka (Mohakhali)

Salary: Tk. 13000 (Monthly)

Experience:

• At most 1 year

Published: 2025-12-22

Application Deadline: 2026-01-21

Education:

• Diploma
• Bachelor/Honors
• HSC

Requirements:

• At most 1 year

Skills Required: Client Service/ Marketing,Communication,Consumer Durables - Sales & Marketing,Corporate Communication,Corporate Marketing,Digital Marketing (Social Media Marketing),Sales & Marketing,Sales target, Customer Service

Additional Requirements:

• Age 20 to 35 years

• Minimum 6 months of call center experience Well-spoken in Bangla, with ability to communicate in basic English Presentable and professional appearance Positive attitude and willingness to work hard.

• Strong communication skills in both English and Bangla

• Ability to work under pressure, demonstrate ambition, and thrive in a team environment.

• Fluency in English is a strong advantage.

• A positive attitude, excellent interpersonal skills, and a passion for customer care.

Responsibilities & Context:

JOB Opportunity with Pureit Bangladesh!

Join us as Pureit Customer Service Advisor for Pureit Bangladesh Careline and become a part of a dynamic, customer-focused team.

Key Responsibilities:

• Responding promptly and professionally to customer inquiries.

• Managing customer communications through various channels.

• Resolving customer complaints efficiently and providing suitable solutions.

• Explaining Pureit products and services in detail to customers.

• Processing orders, forms, and customer requests.

• Maintaining records of customer interactions, complaints, and resolutions.

• Collaborating with colleagues to enhance customer satisfaction.

• Providing feedback on customer service processes for continuous improvement.

• Leading and guiding a team of junior service representatives when necessary.

• Ensuring customers have a seamless and satisfying experience with Pureit.

Job Other Benifits:

• Starting Salary: 13,000 BDT

• Potential increase to 15,000 BDT after 6-9 months of probation (based on performance).

• Higher initial salary may be considered for exceptionally skilled candidates.

• Additional incentives can lead to a monthly income of over 20,000 BDT for consistent performers.

• Festival Bonuses: 2 annually

• Lucrative rewards for achieving periodic targets

• Yearly Salary Review

• Career Growth: Career progression is a must for those who excel in their roles. We are committed to nurturing talent and providing opportunities for professional development.

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre