Customer Relationship Officer - Khulshi Mart
Job Description
Title: Customer Relationship Officer - Khulshi Mart
Company Name: Mart Promoters
Vacancy: --
Age: 20 to 30 years
Job Location: Chattogram
Salary: Negotiable
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Super store, Call Center
Published: 2025-12-14
Application Deadline: 2025-12-31
Education:
- Bachelor/Honors
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Super store, Call Center
Skills Required: Computer Literacy,Customer Relationship Management,Strong analytical and communication skills
Additional Requirements:
- Age 20 to 30 years
Responsibilities & Context:
Maintain good communication with Customer
Respond promptly and professionally to customer queries, feedback, and complaints.
Assist in onboarding new customers and ensuring engagement with existing customers.
Handle customer complaints and product availability issues with empathy and efficiency.
Support the home delivery process to ensure timely and accurate service.
Monitor and ensure service quality standards are maintained at the outlet level.
Conduct customer satisfaction surveys and gather feedback for continuous improvement.
Promote and explain the loyalty program to new and existing customers.
Willing to work flexible hours, including weekends and public holidays, as per business needs.
Perform basic physical tasks when necessary to support customer service operations.
Job Other Benifits:
- Mobile bill,Performance bonus,Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Other benefits will be as per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
