Customer Relationship Manager
Job Description
Title: Customer Relationship Manager
Company Name: STARBASE LIMITED
Vacancy: 4
Job Location: Dhaka (Mirpur)
Employment Status: Full-time, Part-time
Educational Requirements:
∎ O Level, A Level, Bachelor of Business Administration (BBA), Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ To ensure a high level of customer care for its clients, both internal and external to support the delivery of company mission and vision which will meet the corporate standard.
∎ Helping clients towards a deeper understanding of their concerns.
∎ Ability to handle the CRM Tech management system, telephone inquiries, and email inquiries Keeping records, creating the task, helping clients to complete their admission, and updating institutes Spec sheet by using reporting tools where necessary.
∎ Keeping records, creating the task, helping clients complete their admission, and updating the institutes’ Spec sheet using reporting tools where necessary.
∎ Assist to the promotional team and organize fairs, open days, seminars, institutes training, and all related visits.
∎ Enhancing profitability by organizing and delivering an appropriate range of fitness activities and programs.
∎ Handle all inquiries in a courteous and helpful way; these may be by telephone, email, letter, in person and face to face.
∎ Reviewing club operations and making efficiency recommendations and establishing strategies to increase memberships.
∎ Reviewing billing and payment processes and making efficiency improvements.
∎ Preparing monthly employee performance reports.
∎ Ensuring compliance issues and promoting member services.
∎ Maintaining fitness equipment.
∎ Undertaking administrative tasks.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ O Level & A Level students will get preferences.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Nov 2022
Company Information:
∎ 28 Oct 2022
∎ STARBASE LIMITED
∎ Address : Mirpur DOHS, Dhaka 1216
Category: HR/Org. Development
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