Customer Relationship and Business Development Officer

Job Description

Title: Customer Relationship and Business Development Officer

Company Name: Monir Neuro Spine Surgical Mart

Vacancy: 03

Age: 20 to 32 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Trading or Export/Import, Medical Equipment
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Trading or Export/Import, Medical Equipment
• Freshers are also encouraged to apply.

• Age 20 to 32 years
• Only Female

• Responsibilities & Context:

  • Maintain regular communication with clients to ensure customer satisfaction.

  • Sale our services to foreign and local clients

  • Handle customer inquiries, complaints, and requests in a professional and timely manner.

  • Build and nurture strong relationships with customers to foster loyalty and retention.

  • Collaborate with the sales and marketing teams to ensure customer needs are met effectively.

  • Maintain and update customer records and databases.

  • Lead Generation & Sales – Identifying new clients, markets, and business opportunities.

  • Market Research – Analyzing industry trends, competitors, and customer needs.

  • Proposal & Presentation Creation – Preparing pitches and business plans for potential clients.

  • Client Relationship Management – Maintaining strong relationships with existing customers to ensure repeat business.

  • Revenue Growth – Developing strategies to increase sales and profitability.

  • Product & Service Expansion – Identifying opportunities for new product development or service enhancement.

  • Behavioral values and skills: trust, accountability, problem solving, cooperation, analytical, networking, marketing, relationship building, facilitation, planning & organizing, negotiating, flexibility.       

  • Excellent English writing and communication skills.   

       

• Mobile bill,Tour allowance
• Festival Bonus: 2