Customer Relation Officer

Job Description

Title: Customer Relation Officer

Company Name: Infosure Global Consultancy

Vacancy: 1

Age: 22 to 30 years

Job Location: Dhaka (Purana Paltan)

Salary: Negotiable

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Public Relation Companies, Consulting Firms

• Bachelor of Business Administration (BBA)
• Diploma in Business Studies

• Minimum Bachelor’s degree (any discipline). (Optional)
• Candidates with BBA/English/IT background will get preference.

• At most 2 years
• The applicants should have experience in the following business area(s): Public Relation Companies, Consulting Firms

• Age 22 to 30 years
• Only Female

• Strong communication and presentation skills are mandatory.
• Excellent communication skills in English and Bengali.
• Smart, talkative, and confident personality.
• Ability to work independently and manage time efficiently.
• Prior experience as a Customer Relation Officer / Tele-sales Executive will be an advantage.

Job Overview

We are looking for a smart, talkative, and confident Customer Relation Officer to support the MD of Infosure Global Consultancy with lead handling. The ideal candidate should be fluent in communication, proactive in handling tasks, and comfortable dealing with clients and internal teams.

Key Responsibilities

• Handle all incoming and outgoing calls in a professional manner.
• Schedule and manage meetings, appointments, and daily calendar.
• Follow up with both new and existing customers.
• Assist with documentation, filing, and record-keeping.
• Prepare and maintain reports, letters, and presentations.
• Basic expertise in MS Office (Word, Excel, PowerPoint, Outlook).
• Coordinate with internal teams when required.
• Maintain confidentiality of sensitive information.

• Mobile bill,T/A,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2
As per company policy