Job Description
Title: Customer care officer
Company Name: Pakiza Technovation Ltd
Vacancy: 1
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Graduate from any discipline (Preferred English literature, Journalism, art & media)
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s):
Software Company, Group of Companies, Garments
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Engage with potential clients via phone or email to schedule appointments.
∎ Build trust and rapport with clients to better understand their needs.
∎ Maintain detailed records of appointments and client information.
∎ Follow up with clients to confirm appointments and ensure their satisfaction.
∎ updating data on backend servers in relation to those calls.
∎ Talking to clients on calls with decorum and politeness.
∎ Contacting vendors and third parties on a regular basis for updates, negotiations, assurance
∎ of quality work, on-time work submission, etc.
∎ Having a good intension to generate more business as the company is constantly evolving
∎ and outgrowing
∎ Providing information to clients as per training.
∎ Report to supervisor and management regularly.
Additional Requirements:
∎ Age 20 to 28 years
∎ Be self-driven and able to work independently as well as in a group.
∎ Must be proactive, energetic and determined to meet deadline.
∎ Ability to work independently and as part of a team
∎ Excellent verbal and written English communication skills.
∎ Should be able to join immediately.
Salary: Tk. 15000 - 30000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Earn Leave Facilities
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Nov 2023
Company Information:
∎ 11 Oct 2023
∎ Pakiza Technovation Ltd
∎ Address : House#97,Road#11/A, Dhanmondi,Dhaka-1209
Category: IT/Telecommunication
:
