Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: MyHealth Services
Vacancy: 1
Age: 23 to 35 years
Job Location: Dhaka (Niketan)
Salary: Tk. 14000 - 16000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Telecommunication, Healthcare Startup
- Freshers are also encouraged to apply.
Published: 2025-10-29
Application Deadline: 2025-10-31
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Telecommunication, Healthcare Startup
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 23 to 35 years
- Only Female
Responsibilities & Context:
Respond to customer inquiries via phone, email, social media, and chat in a timely and professional manner.
Guide patients and families in selecting and booking appropriate services & Service providers. (Nursing, Physiotherapy, Caregiver).
Maintain records of customer interactions, service bookings, and feedback in the system.
Coordinate with healthcare professionals and the operations team to ensure timely service delivery.
Handle customer complaints with empathy, provide solutions, and escalate issues when necessary.
Educate clients about MyHealth’s online platform, mobile app, and service features.
Follow up with clients to ensure satisfaction and build long-term relationships.
Support marketing and awareness campaigns by explaining services to prospective clients.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
