Customer Care Executive (Call Center)

Job Description

Title: Customer Care Executive (Call Center)

Company Name: Porao Technology

Vacancy: 15

Age: At most 30 years

Job Location: Dhaka (Mirpur 1, Tolarbag)

Salary: Tk. 6000 - 10000 (Monthly)

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Call Center, Educational Technology (Edtech) Startup

• Higher Secondary

• At most 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Call Center, Educational Technology (Edtech) Startup

• Age At most 30 years

• Handle every client with care, professionalism, and sincerity.
• Communicate with critical or sensitive customers using gentle, effective, and solution-focused communication.
• Perform telesales and appointment setting for assigned clients as per daily instructions.
• Manage inbound & outbound calls from customers across the country in a timely and organized manner.
• Achieve daily, weekly, and monthly targets and maintain proper reporting.

• Mobile bill,Performance bonus,Profit share
• Salary Review: Yearly
• Festival Bonus: 2

• Mobile bill support

• Monthly Sales KPI Bonus

• Performance bonus

• Yearly Salary Review

• 2 Festival Bonuses (as per company policy)

• Multiple inspirational & target-achievement bonuses

• Skill development opportunities

• Opportunities to improve communication & sales expertise

• Friendly and growth-focused work environment

Flexible weekly off-day selection (rotational system) Skill development opportunities Friendly and growth-focused work environment Freedom to choose any one duty slot: Slot 1 (9 AM - 3 PM) or Slot 2 (3 PM - 9 PM)