Conversion Officer

Job Description

Title: Conversion Officer

Company Name: Campora (Student Recruitment Business)

Vacancy: 1

Age: 21 to 27 years

Job Location: Dhaka (Banani)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At most 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service
• Freshers are also encouraged to apply.

• Age 21 to 27 years

Essential Skills and Experience:

• Fluent in both spoken and written English.
• Managing gateway/portal; whilst ensuring all relevant customer data is processed onto the system accurately
• Proficient in Microsoft Office & Google Workplace
• Team player with excellent problem-solving skills
• Target-driven and capable of working within a fast-paced environment
• Strong cultural awareness, and confident in working with a global team
• 3 years experience in a similar role
• Ability to self-motivate and self-manage your own student portfolio through positive relationship management.
• Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy.

Desirable Skills and Experience:

• Understanding of online research, gateway management, and admissions policies of different educational institutions

About Campora

Campora is a UK-headquartered EdTech business providing industry-leading solutions for study abroad agencies and the higher education (HE) industry around the world. Our goal is to provide solutions to our clients to streamline their day-to-day operations through effective use of knowledge, systems and technology. Our mission is to build a platform that will become a complete ecosystem for the sector. The vision is to provide world-class technology solutions that streamline all aspects of the international student recruitment and admissions journey for prospective students, study abroad agents and educational institutions.

About You

You will be an enthusiastic and professional individual, with excellent interpersonal, customer service and communications skills. You will be confident in communication with internal clients and educational institutions. You will have an interest in and understanding of the educational sector as a whole and have extensive knowledge of the application process, database management, and online gateway management. You will efficiently manage your workload and prioritize tasks to consistently meet deadlines. You will have a willingness to learn and develop new skills.

The ideal candidate will possess excellent communication skills, cultural awareness, and a thorough understanding of various global higher education systems, playing a vital role in shaping students` academic futures while supporting Campora to reach its targets.

Job Purpose

The Conversion Officer plays a crucial role within Campora, focusing on coordinating, planning, and delivering a diverse range of activities to meet recruitment targets. Their primary objective is to recruit prospective students and convert them into successful applicants for Campora`s partner universities. In this capacity, they will contribute to compliance procedures and engage directly with students. This includes conducting interviews with prospective students to assess their suitability and prepare them for the university admissions process. The Conversion Officer will provide comprehensive guidance on course selection, application procedures, and university life, while also offering personalized support to all students throughout their application journey. It is vital for the Conversion Officer to continuously collaborate with partner universities to stay updated on admission requirements and program offerings, as well as to contribute to the development and implementation of conversion strategies aimed at improving application-to-enrolment ratios.

Your Responsibilities:

• The objectives related to the job role of Conversion Officer, shall include, but not be limited to:

• Upload the offer and process it, update the database, list conditions, create requirements, create a task for further actions, and email offers to the Agent

• Chase for documents, deposit, share important deadlines, and assess documents from Agents

• Share documents and requests for unconditional offers with universities

• Request for payment proof, follow-up on bank statement and TB test from Agents

• Share payment proof and additional documents with universities

• Provide guidelines and information for an interview to agents and assess students’ English language level through mock interviews.

• Schedule or request interviews with the partner universities, and request the results alongside detailed feedback

• Manage the Confirmation of Acceptance for Studies (CAS) and share the deadlines with the respective agents. Collect and verify essential documentation, financial evidence, and tuberculosis (TB) certificates. You should confirm pre-CAS and share the final CAS with agents.

• Assist students directly with various support services, including counselling, verifying documents, preparing for interviews, ensuring compliance, processing CAS requests, and facilitating visa applications.

• Forward all documents and CAS requests to the university.

• Offer guidance on visa applications, including advising on document collection and preparing for UKVI interviews.

• Follow-up on visa application-related updates, advice on completing online enrolment, share deadline for additional payment and enrolment, collect visa copy, arrival date-related info, collect Biometric Residence Permit (BRP)

• Manage refund processes and maintain regular follow-ups with the universities until students receive their refunds.

• Request information on enrolment and key dates information with universities. Share deposit slip for additional payment, confirm enrolment and share visa copy and BRP with universities.

• Campora is an equal opportunities employer and we hire based on merit.

• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2