Title: Client Relationship Officer
Company Name: BeEdits
Vacancy: 01
Age: 18 to 25 years
Job Location: Khulna (Khulna Sadar)
Salary: Negotiable
Experience:
We prioritize skills, mindset, and work ethics over traditional education or formal experience. Please review the responsibilities and requirements carefully. If you truly believe you’re confident, capable, and a strong fit for this role—and you have the passion to grow with a fast-progressing company—we encourage you to apply.
You are not fluent in English
You have poor communication skills
You are not sincere, responsible, or dedicated to your work
You cannot work the required night shift
Job Responsibilities
Client Communication: Manage client interactions through Instagram DMs, email, chat, and occasional video calls with professionalism and clarity.
Requirement Coordination: Understand client needs, follow up as needed, and pass accurate information to the editing team.
Relationship Management: Maintain positive, long-term client relationships and support the CRM in ensuring high client satisfaction.
Language & Cultural Adaptation: Communicate in excellent English and adapt tone or style based on the client’s cultural background.
Conflict Resolution: Address and resolve client concerns or misunderstandings quickly and professionally.
Reporting & Documentation: Keep organized records of communications, feedback, and project details; prepare and submit regular reports to the Client Relationship Manager.
Client Acquisition: Identify potential clients through platforms like Fiverr, Upwork, social media, or direct outreach. Pitch your agency's services, emphasizing expertise in photo editing, design, and future video editing.
Compensation & Benefits:
Snacks, Tea & Coffee: Enjoy free snacks and unlimited tea/coffee to keep you energized throughout the day.
Friendly & Healthy Workspace: A positive, collaborative environment where everyone supports and motivates each other.
Open Communication Culture: We value honest conversations, fresh ideas, and spontaneous creativity.
Growth-Friendly Environment: Opportunities to learn new skills, take initiative, and grow your career naturally.
Team Bonding Activities: Regular team hangouts and fun moments that help everyone feel connected.