Job Description

Title: CFM Assistant

Company Name: Gonoshasthaya Kendra, Cox's Bazar

Vacancy: --

Age: at most 40 years

Location: Cox's Bazar (Ukhia)

Maximum Salary: Negotiable

Published: 13 Jun 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at most 40 years

Responsibilities & Context:
∎ Responsible for ensuring CFM mechanisms are in the nutrition sites to strengthen the quality and accountability of the Nutrition program especially in regards to information sharing, participation of the beneficiaries, complaints, and response mechanism·
∎ Ensuring that CFM systems are always functional at the facility level & make sure beneficiaries understand that their privacy is well reserved·
∎ Guide beneficiaries that seek help (information, assistance or feedback).·
∎ Ensuring confidentiality and security of all informational resources related to feedback and complaints from beneficiaries·
∎ Receiving complaints and feedback and responding to enquiries of the beneficiaries or others at the complaint desk in the Integrated Nutrition facility·
∎ Writing the complaint on behalf of the participant at the facility or HH level maintaining confidentiality·
∎ Ensuring that accountability to the affected population is understood and implemented.·
∎ Maintaining an effective record and filing system for all complaints solved and pending issues including correspondences.·
∎ Clearly communicate the outcome of the action with the beneficiaries and communities when applicable, including follow-up/response with beneficiaries·
∎ Providing technical advice and support to the participants through the Helpdesk·
∎ Maintaining the beneficiaries database of the nutrition centre to ensure entitlement accountability·
∎ Liaise with local authorities, community leaders or other stakeholders to support the resolution of complaints. Special Note·
∎ Carry out any additional assignment in accordance with her/his position entrusted by the Nutrition Project Manager of GK from time to time and mutually agreed upon;·
∎ Management may, at any point of time, modify this job description as it is deemed necessary in Gonoshastha Kendra’s interests in consultation with an incumbent.
∎ GK was created in 1972 with two visions. Firstly, “the fate of the poor decides the fate of the country”. Secondly, the “development of the country depends on the development of women”.
∎ Overall responsibilities:
∎ Responsible for ensuring CFM mechanisms are in the nutrition sites to strengthen the quality and accountability of the Nutrition program especially in regards to information sharing, participation of the beneficiaries, complaints, and response mechanism·
∎ Ensuring that CFM systems are always functional at the facility level & make sure beneficiaries understand that their privacy is well reserved·
∎ Guide beneficiaries that seek help (information, assistance or feedback).·
∎ Ensuring confidentiality and security of all informational resources related to feedback and complaints from beneficiaries·
∎ Receiving complaints and feedback and responding to enquiries of the beneficiaries or others at the complaint desk in the Integrated Nutrition facility·
∎ Writing the complaint on behalf of the participant at the facility or HH level maintaining confidentiality·
∎ Ensuring that accountability to the affected population is understood and implemented.·
∎ Maintaining an effective record and filing system for all complaints solved and pending issues including correspondences.·
∎ Clearly communicate the outcome of the action with the beneficiaries and communities when applicable, including follow-up/response with beneficiaries·
∎ Providing technical advice and support to the participants through the Helpdesk·
∎ Maintaining the beneficiaries database of the nutrition centre to ensure entitlement accountability·
∎ Liaise with local authorities, community leaders or other stakeholders to support the resolution of complaints.
∎ Special Note·
∎ Carry out any additional assignment in accordance with her/his position entrusted by the Nutrition Project Manager of GK from time to time and mutually agreed upon;·
∎ Management may, at any point of time, modify this job description as it is deemed necessary in Gonoshastha Kendra’s interests in consultation with an incumbent.

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

Only shortlisted applicants will be called upon for interviews. The selected candidates need to be joined ASAP.

Company Information:
∎ Gonoshasthaya Kendra, Cox's Bazar
∎ GK-UNHCR Project Office Chowdhury Properties, Ward No: 10 Middle Baharchara, Cox’s Bazar (Nearby Cox's Bazar International School)

Address::
∎ GK-UNHCR Project Office Chowdhury Properties, Ward No: 10 Middle Baharchara, Cox’s Bazar (Nearby Cox's Bazar International School)

Application Deadline: 19 Jun 2024

Category: HR/Org. Development

Source: bdjobs.com

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CFM Assistant