Center Manager, Premium Banking

Job Description

Title: Center Manager, Premium Banking

Company Name: BRAC Bank Limited

Vacancy: Not specific

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Minimum Bachelor's degree in Finance, Management, Marketing or Economics from any reputed universities with satisfactory academic track record

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Set business strategy for achieving center's business growth
∎ Identify target market and develop new business strategy to enrich the center's portfolio and peruse growth opportunity.
∎ Meeting budget and maximizing the Bank's earning opportunities
∎ Maintain a high quality portfolio
∎ Proactive in making/closing potential outbound sales call.
∎ To capitalize on cross-sell opportunities
∎ Regular monitoring and reporting of RMs & other team members
∎ Maintain center's portfolio and ensure highest level of customer retention
∎ Develop and maintain a strong working relationship with the customers to ensure customer satisfaction and loyalty
∎ Ensure proper operational process flow in line to internal and external policies and ensure compliance
∎ Maintain a strong working relationship with own team and cross-functional team for smooth operations
∎ Appraise the performance of the center staffs in a timely and fair manner and ensure safekeeping of the filled appraisal forms.
∎ Ensure that the center assets are in proper condition

Additional Requirements:
∎ At least 5 years of experience, preferably in client service/Premium Banking in banking sector
∎ Fluency in English and Bengali
∎ Good knowledge of local banking laws, regulations, and Negotiable Instrument Act
∎ Creative in terms of meeting customer demands with existing products
∎ Proactive and driven to achieve set targets and service standards
∎ Strong sales experience of banking products.
∎ Strong communication, problem solving, and decision making skills to effectively resolve customer and employee issues good interpersonal skill.
∎ supervisory and leadership skills required to manage, motivate, and develop employees
∎ Ability to work under pressure.

Application Deadline: December 28, 2019

Company Information:
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.

Category: Bank/Non-Bank Fin. Institution

Source: bdjobs.com

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