Case Worker

Job Description

Title: Case Worker

Company Name: Terre des hommes

Vacancy: --

Age: Na

Job Location: Dhaka, Rajbari

Salary: Tk. 39600 - 44352 (Monthly)

Experience:

• At least 5 years

• At least 5 years

Education: 

• Bachelor`s degree in a relevant field, including Human Resource Management, Organisational Behaviour, Organisational Development, etc 

Essential:

• 5+ years of experience in the field of HR

• 1+ years of experience in safeguarding

• 2+ years of experience in learning and development

• Use of HRIS and Recruitment tools

• Experience working in I/NGO within development and humanitarian contexts.

• Experience compiling information for audits.

• Demonstrated facilitation, communication, and interpersonal skills, with the ability to engage with staff from diverse backgrounds. 

Languages:

• Excellent English and Bangla language skills 

IT knowledge:

• Working with MS Office, Adobe and Canva

Desirable:        

• Professional training or certification in safeguarding or protection.

• IQTS (tier 2) certification

• Experience working with Homere and Teamtailor

• Experience working on budgets and HR projects management

• Experience supporting organisational change, culture development, or systems strengthening related to safeguarding and ethical conduct.

• Experience producing clear, high-quality training materials and resources for diverse audiences.

Description of the position:

Tdh seeks qualified candidates for the Swiss Solidarity funded project in Daulatdia, Rajbari. Tdh is implementing a project to break the cycle of child sexual exploitation and abuse in Daulatdia brothel in Rajbari. The overall aim of the project is to protect children and adolescents in Daulatdia from commercial sexual exploitation by ensuring a safer and more supportive environment at the family, community and institutional systems level that promotes their well-being and rights.

The Case Worker will be based in Rajbari with frequent field level activities.

Specific responsibilities:

Case Management

• Identify and register vulnerable children, adolescents, youth, caregivers, and female sex workers through regular presence in the community, outreach activities, and referrals from other agencies and community structures.

• Conduct initial rapid assessments to determine protection risks, educational needs, livelihood vulnerabilities, or risks of exploitation, prioritizing cases based on severity and urgency.

• Develop individualized case management plans based on comprehensive assessments, in collaboration with the participant, their family, and other relevant stakeholders.

• Follow up regularly on active cases to ensure the timely provision of services outlined in the case plans, monitor participant progress, and adapt plans based on evolving needs.

• Provide direct support to children, families, and youth through home visits, phone calls, referrals, emotional support, career counseling guidance, and linkages to appropriate education, livelihood, or protection services.

• Mentor implementing partner’s volunteers, holding regular meetings, reviewing their work, and reporting on their performance to the Project Manager.

• Coordinate alternative care arrangements for children at risk where family-based or other protective options are needed.

• Participate in project monitoring and evaluation activities, including collecting feedback from beneficiaries on the quality and impact of case management services.

• Support the management of emergency funds related to urgent participant needs, ensuring proper documentation and reporting.

Child Protection / Safeguarding

• Promote and ensure CM activities are in line with the Child Protection Minimum Standards

• Report serious cases of abuse committed against children to the safeguarding focal point. Strict confidentiality must be respected.

Coordination and representation

• Work in close collaboration and coordination with Tdh partners and the key actors (formal and informal community leaders, local authorities, donor representatives)

• Participate in meetings held at the local and national level, when relevant and necessary

Other

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times

• Ensure adherence to Tdh standards and quality requirements in all the project activities.

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.

• Two festival bonuses per year

• Severance pay

• Life insurance for the employee

• Health insurance for the employees and dependents

• Mobile bill coverage

• 18 days annual leave, 14 days sick leave, 10 days casual leave, along with special leave as per organizational policy

These benefits are administered following national staff regulations and it`s amendments.