Job Description

Title: Case Management and GBVIMS Officer (Female)

Company Name: Young Power in Social Action (YPSA)

Vacancy: 2

Location: Cox's Bazar (Chakaria, Ukhia)

Minimum Salary: Tk. 46000 (Monthly)

Experience:
∎ 4 to 5 years

Published: 19 Sep 2024

Education:
∎ Education: A master’s degree in women’ studies, statistic, social work, social sciences, other relevant field or work experience
∎ Education: A master’s degree in women’ studies, statistic, social work, social sciences, other relevant field or work experience

Requirements:

Additional Requirements:
∎ • At least 4-5 years of experience needed in the field of Gender and/or GBV
∎ • Professional experience in counselling and implementing activities for women and girls or proven engagement in women’s rights/groups is desirable, not essential. Delivered direct case management services to survivors of Gender-Based Violence (GBV), which included conducting initial assessments, creating personalized care plans, and making referrals to services such as legal aid, healthcare, and psychosocial support.
∎ • Led case conferences with a multidisciplinary team, ensuring that all relevant parties were informed of the survivor's needs and progress while strictly maintaining confidentiality.
∎ • Supervised and mentored a team of caseworkers and social workers, providing technical advice on best practices in GBV case management and ensuring the application of survivor-centered approaches
∎ Required Technical Skills:
∎ Competencies: Knowledge, Skills & Abilities
∎ • Education in women’ studies, social work, social sciences, other relevant field or work experience
∎ • Experience in GBV with a specific focus in supporting women and girl survivors of male violence
∎ • Experience in supervising GBV staff – highly desirable
∎ • Understanding the impact and dynamics of various types of violence against women and girls, and a strong interest in working on women and girls’ protection and empowerment.
∎ • Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer or paid work
∎ • Demonstrated ability to maintain confidentiality and respect for clients all times is essential
∎ • Experience facilitating trainings and workshops and mentoring others
∎ • Positive and professional attitude, including ability to lead and work well in a team setting
∎ • Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
∎ • Personal qualities: Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well
∎ • Excellent communication and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity
∎ • Strengths in listening, empathy, flexibility, and creativity
∎ • Familiarity with principles of monitoring and evaluation. Experience in writing brief narrative reports
∎ • Computer literacy, including Microsoft Word and Excel
∎ Language Skills:
∎ • Fluent in the local languages spoken in the community (e.g., Bangla, Chittagonian dialect).
∎ • Proficient in English for communication with international partners and in report writing.
∎ Languages: Proficiency in English and Bengali. Knowledge of Chittagonian dialect is an advantage.
∎ Maintaining Neutrality: Prohibition of Political Activities in the Workplace to Uphold Professionalism and Integrity
∎ To ensure a professional and unbiased work environment, it is imperative that all staff members refrain from engaging in any political activities during their employment. This statement is in place to maintain the integrity of Young Power in Social Action (YPSA) and to uphold the principle of neutrality in the workplace. By adhering to this statement (Maintaining Neutrality), employees demonstrate their commitment to their roles and responsibilities within the organization, focusing solely on their job duties and contributing to the overall success of the organization. Engaging in political activities during working hours, on public holidays, weekends, or using organizational resources and social media is strictly prohibited and may lead to disciplinary action. It is essential for all staff members to prioritize their professional duties and responsibilities above personal political affiliations to maintain a harmonious and productive work environment.
∎ Statement on Standard of Professional Conduct and Commitment to Gender Equality & Equal Opportunity:
∎ Young Power in Social Action (YPSA) is dedicated to upholding the highest standards of professional conduct and ethics, and simultaneously to ensuring a robust commitment to gender equality and equal opportunity. YPSA recognizes that each member's behavior and actions reflect on the organization and its mission. Therefore, we are committed to maintaining integrity, respect, and accountability in all our works. This includes treating all individuals with dignity, taking responsibility for our actions, safeguarding confidentiality, and adhering to organizational policies and legal requirements. Additionally, YPSA is devoted to fostering an inclusive environment where everyone has equal access to opportunities, ensuring fairness and unbiased decision-making, advocating for gender equality, and continuously enhancing our understanding of diversity and inclusion. Our goal is to positively contribute to and support a work environment that is both ethical and equitable.
∎ Safeguarding and PSEA:
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding and PSEA implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment. Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Responsibilities & Context:
∎ Case Management:
∎ Provide technical support and supervision to GBV caseworkers to ensure the delivery of high-quality case management services, including assessments, case planning, referrals, and follow-ups.
∎ Ensure that GBV response programming, meets YPSA, IRC and international standards adhering to a women-, girl- and survivor-centered and feminist approach and volunteers are supported to build and strengthen their practice in this area.
∎ Ensure that case management services adhere to established standards and guidelines, with an emphasis on confidentiality and a survivor-centered approach.
∎ Conduct regular audits of case files and give constructive feedback to caseworkers to improve service quality.
∎ Help develop personalized care plans that meet the specific needs and goals of survivors.
∎ Facilitate case conferences, case discussion and review meetings with case management teams and stakeholders
∎ Ensure that cases are documented accurately and promptly in line with organizational policies and procedures.
∎ Ensure support for women and adolescent girls, including psychological support, safe referrals and information sharing, adheres to best-practice principles when working with women and girl survivors of GBV.
∎ Align with internal and inter-agency Protection against Sexual Exploitation and Abuse (PSEA) policies and procedures, reporting SEA through the IRC mechanisms
∎ Oversee the use of the case management system across the organization.
∎ Extract, analyze, and manipulate data from the case management system for the purpose of presenting it to senior management.
∎ Develop and support the implementation of service mapping and service quality audits so the case workers have up to date and detailed information for referrals.
∎ Ensure quality of care for case workers.
∎ Hold daily planning and debriefing sessions case workers in particular to gain learning and feedback from the team.
∎ Mentor and support staff professional development and foster a positive team spirit to encourage innovative and quality programming
∎ GBVIMS Management:
∎ Manage the implementation and upkeep of the GBVIMS and GBVIMS plus (version 2), ensuring that data collection, storage, and analysis are secure and conducted ethically.
∎ Train and mentor staff in the correct use of the GBVIMS and GBVIMS plus (version 2) to ensure accurate data entry and reporting.
∎ Oversee data quality within the GBVIMS, working with the data management team to resolve any discrepancies or issues.
∎ Generate regular reports from the GBVIMS to support program planning, monitoring, and advocacy.
∎ Use GBVIMS data to improve service delivery and inform program decisions, while maintaining strict confidentiality and data protection standards.
∎ Capacity Building:
∎ Identify training needs for the case workers and support the organization and facilitation of training to meet those needs, in collaboration with the IRC.
∎ Develop training materials and resources to enhance the professional development of case management staff.
∎ Stay current with best practices and emerging trends in GBV case management and GBVIMS, integrating them into program activities.
∎ Coordination and Collaboration:
∎ Collaborate with other program staff, including those in health, protection, and psychosocial support, to ensure comprehensive care for survivors.
∎ Work with local and national authorities, UN agencies, NGOs, and other stakeholders to coordinate GBV response efforts and share best practices.
∎ Participate in relevant coordination meetings, case management working groups, and GBV clusters.
∎ Monitoring and Reporting:
∎ Create and implement monitoring tools to assess the effectiveness of case management and GBVIMS activities.
∎ Prepare regular reports that highlight the progress, challenges, and key achievements of case management and GBVIMS activities.
∎ Support the preparation of donor reports and proposals as needed.
∎ Job location: Ramu, Ukhiya and Chakaria under Cox's Bazar
∎ Young Power in Social Action (YPSA) , established in 1985 (International Youth Year) is an organization for sustainable development working in Dhaka Division, Sylhet Division, Chattogram Division including Chittagong Hill Tracts, Cox’s Bazar and Bhasan Char. Currently, YPSA is working with a total of 15 million (estimated) disadvantaged and vulnerable people. YPSA has been implementing a project titled, “Multi-sector Recovery and Empowerment Support for crises affected communities in Cox’s Bazar” since 2020. The project is technical supported by International Rescue Committee (IRC) and funded by USAID’s Bureau for Humanitarian Assistance (BHA)
∎ Job Title: Case Management and GBVIMS Officer
∎ Reported To: Upazila Manager
∎ Duration: October 2024 to June 2027
∎ No. of Vacancy: 02 (Only Female)
∎ Job Purpose of Case Management and GBVIMS Officer:
∎ Under the overall supervision the GBV Officer, and direct supervision of GBV Officer of the YPSA, the successful candidate will be responsible for implementing the static and community level activities as part of YPSA’s GBV program focused on risk mitigation, prevention, and response for the host community humanitarian response. The Case Management and GBVIMS Officer will be involved in case management processes, group based psychosocial activities, community outreach efforts, and capacity building.
∎ The Case Management and GBVIMS (Gender-Based Violence Information Management System) Officer will offer technical guidance and leadership to case management teams, ensuring they deliver top-quality care to survivors of Gender-Based Violence (GBV). This position entails overseeing case management processes, guaranteeing the correct and ethical use of GBVIMS, and contributing to staff capacity building.
∎ Key Responsibilities:
∎ Case Management:
∎ Provide technical support and supervision to GBV caseworkers to ensure the delivery of high-quality case management services, including assessments, case planning, referrals, and follow-ups.
∎ Ensure that GBV response programming, meets YPSA, IRC and international standards adhering to a women-, girl- and survivor-centered and feminist approach and volunteers are supported to build and strengthen their practice in this area.
∎ Ensure that case management services adhere to established standards and guidelines, with an emphasis on confidentiality and a survivor-centered approach.
∎ Conduct regular audits of case files and give constructive feedback to caseworkers to improve service quality.
∎ Help develop personalized care plans that meet the specific needs and goals of survivors.
∎ Facilitate case conferences, case discussion and review meetings with case management teams and stakeholders
∎ Ensure that cases are documented accurately and promptly in line with organizational policies and procedures.
∎ Ensure support for women and adolescent girls, including psychological support, safe referrals and information sharing, adheres to best-practice principles when working with women and girl survivors of GBV.
∎ Align with internal and inter-agency Protection against Sexual Exploitation and Abuse (PSEA) policies and procedures, reporting SEA through the IRC mechanisms
∎ Oversee the use of the case management system across the organization.
∎ Extract, analyze, and manipulate data from the case management system for the purpose of presenting it to senior management.
∎ Develop and support the implementation of service mapping and service quality audits so the case workers have up to date and detailed information for referrals.
∎ Ensure quality of care for case workers.
∎ Hold daily planning and debriefing sessions case workers in particular to gain learning and feedback from the team.
∎ Mentor and support staff professional development and foster a positive team spirit to encourage innovative and quality programming
∎ GBVIMS Management:
∎ Manage the implementation and upkeep of the GBVIMS and GBVIMS plus (version 2), ensuring that data collection, storage, and analysis are secure and conducted ethically.
∎ Train and mentor staff in the correct use of the GBVIMS and GBVIMS plus (version 2) to ensure accurate data entry and reporting.
∎ Oversee data quality within the GBVIMS, working with the data management team to resolve any discrepancies or issues.
∎ Generate regular reports from the GBVIMS to support program planning, monitoring, and advocacy.
∎ Use GBVIMS data to improve service delivery and inform program decisions, while maintaining strict confidentiality and data protection standards.
∎ Capacity Building:
∎ Identify training needs for the case workers and support the organization and facilitation of training to meet those needs, in collaboration with the IRC.
∎ Develop training materials and resources to enhance the professional development of case management staff.
∎ Stay current with best practices and emerging trends in GBV case management and GBVIMS, integrating them into program activities.
∎ Coordination and Collaboration:
∎ Collaborate with other program staff, including those in health, protection, and psychosocial support, to ensure comprehensive care for survivors.
∎ Work with local and national authorities, UN agencies, NGOs, and other stakeholders to coordinate GBV response efforts and share best practices.
∎ Participate in relevant coordination meetings, case management working groups, and GBV clusters.
∎ Monitoring and Reporting:
∎ Create and implement monitoring tools to assess the effectiveness of case management and GBVIMS activities.
∎ Prepare regular reports that highlight the progress, challenges, and key achievements of case management and GBVIMS activities.
∎ Support the preparation of donor reports and proposals as needed.

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Cox's Bazar (Chakaria, Ukhia)

Read Before Apply:

If you are interested and competent for this position and have the required qualifications and experience, apply through bdjobs Apply Online on or before 26/09/2024. YPSA is an equal opportunity employer and is sensitive to child protection and gender. Only the short-listed candidates will be contacted. Any persuasion or lobby will be treated as a disqualification for an applicant. Smokers are discouraged from applying for the position. YPSA HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT DEPARTMENT Note: Emergency 02334470996 from 9.30 am to 1.00 pm excluding govt. holidays

Company Information:
∎ Young Power in Social Action (YPSA)
∎ House # F 10 (P), Road # 13, Block # B Chandgaon R/A, Chittagong - 4212
∎ Young Power in Social Action (YPSA), an organization in Special Consultative Status with the United Nations Economic and Social Council (UN-ECOSOC) since 2013, is a voluntary non-profit organization for sustainable development registered with the different departments of the People`s Republic of Bangladesh including NGO Affairs Bureau contributing to national goals for making a difference in the lives of the population since its establishment in 1985. YPSA, a fleet of professional staff specializes in the six thematic areas of Health; Education; Human rights and Governance; Economic Empowerment; Environment and Climate change; and Disaster Risk Reduction and Humanitarian Response. At present YPSA`s direct program interventions reach the Greater Chittagong Division including Chittagong Hill Tracts and part of the Dhaka and Sylhet division.

Address::
∎ House # F 10 (P), Road # 13, Block # B Chandgaon R/A, Chittagong - 4212
∎ Young Power in Social Action (YPSA), an organization in Special Consultative Status with the United Nations Economic and Social Council (UN-ECOSOC) since 2013, is a voluntary non-profit organization for sustainable development registered with the different departments of the People`s Republic of Bangladesh including NGO Affairs Bureau contributing to national goals for making a difference in the lives of the population since its establishment in 1985. YPSA, a fleet of professional staff specializes in the six thematic areas of Health; Education; Human rights and Governance; Economic Empowerment; Environment and Climate change; and Disaster Risk Reduction and Humanitarian Response. At present YPSA`s direct program interventions reach the Greater Chittagong Division including Chittagong Hill Tracts and part of the Dhaka and Sylhet division.

Application Deadline: 26 Sep 2024

Category: NGO/Development