Director (Fintech & Digital Innovation)

Job Description

Title: Director (Fintech & Digital Innovation)

Company Name: ASA

Vacancy: 1

Age: At most 50 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 20 years
• The applicants should have experience in the following business area(s): NGO

Minimum BSc in Computer Science and Engineering (CSE) or Electrical and Electronics Engineering (EEE) or related field with an MBA from any recognized and reputed public university.

• At least 20 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 50 years

• At least 20 years of working experience, including at least 10 years of working experience in senior management positions. Work experience with leading financial institutions or microfinance institutions will be preferred.

• Thorough understanding and hands-on IT-related experience in credit processes, financial management, accounting, HR processes, reporting, scheduling, internal control, and auditing.

• Strong analytical and result-oriented skills.

• Strong ability to assess new systems, SOPs, processes, and procedures.

• Strong ability to analyze new technologies and initiatives for system adaptation.

• Ability to work with a multi-functional team and be proactive and innovative in developing systems.

• Proven experience in multi-tasking, handling multiple priorities, excellent follow-up ability, and working under strict deadlines.

• Strong oral and written communication skills.

• Ability to implement and complete tasks independently and on time.

• High standards of ethics and integrity.

• Hands-on prior experience of software architecture/software design/system analysis, etc., of a large financial system, preferably involving more than 20 million transactions per day, as well as a database size of around 5 TB.

• Competent to formulate the digital strategy of the organization in line with the business road map and execute with collaboration and coordination with other functional wings.

• Skilled in assessing risk, impact analysis, and mitigation plans to continue the operation of the organization.

• Ability to ensure ROI is realized in the connection of digital initiatives.

• Ability to ensure all standards and requirements are maintained in relation to all regulatory bodies and technological bodies in connection with the organization's digital undertakings.

• Create synergy across the organization in the technological domain.

• Have a “Can do” attitude.

• The applicant must be a non-smoker.

• Smart and well-conversant with professionalism.

Job Context: ASA is one of the largest self-sufficient microfinance institutions (MFIs) in the country as well as in the world. This organization is conducting its microfinance program covering about 71 lakh members with the support of more than 26 thousand capable employees through its 3,073 branches spread across the country. Currently, we are seeking applications from suitable individuals to fill the vacant position titled " Director (Fintech & Digital Innovation)".

As a Director (Fintech & Digital Innovation), s/he will be a strategic thinker, proactive initiator, and passionate about FinTech microfinance solutions to clients, as well as all departments/management at all levels (including field). This role provides the opportunity to communicate with key decision-makers at various levels and propose solutions, developments, and changes to our microfinance system. Her/his strong organizational skills, proactivity, and ability to multitask and deliver excellent follow-up will be crucial in this fast-paced environment. Some of her/his job responsibilities included:

Job Responsibilities:

• Conduct deep-dive analyses to uncover the root causes behind business trends and performance fluctuations using techniques, while also responding to ad hoc requests from leadership to model the potential impact of strategic business decisions.

• Building and managing interactive, real-time KPIs and KRIs-based dashboards through thoughtful metric visualization and others by connecting them directly to live data warehouses with the collaboration of the IT team.

• Translating operation and performance insights into actionable strategy by synthesizing complex findings and model outputs into clear, concise narratives for non-technical users.

• Research and analyze fintech trends, emerging technologies, competitive landscape, and market developments; and proactively manage and share the knowledge and developments with concerned departments and top management to develop the fintech strategies for the organization.

• Create and implement new technological strategies that best suit and align with the organization’s overall business objectives.

• Engage regularly with all departments/management at all levels (including field), clients, and processes/procedures of services for meaningful understanding of the needs, opportunities, and obstacles to providing fintech solutions.

• Proactively identify opportunities to leverage fintech solutions to advance relevant services, processes, and procedures at all stages and advise and coordinate the changes in the existing system of the organization.

• Assist the management in developing functional and overall policies and procedures to adapt fintech solutions.

• Oversee all Information Systems/fintech to ensure proper incorporation of all rules, regulations, policies, procedures, and control measures, and to ensure the appropriate functioning of all systems.

• o Formulate policies and procedures with a focus on the fintech services and solutions, and review and update those policies and procedures regularly.

• o Initiate and maintain continuous improvement through fintech solutions to promote simplicity, effectiveness, efficiency, and user-friendliness.

• Act as the primary point of contact for all departments throughout development requests, change requests, and improvement requests regarding fintech.

• Proactively collaborate with cross-functional teams, functional departments, and existing and potential clients to define and develop business requirements and solutions regarding fintech.

• Stay informed about regulatory requirements/changes, and proactively take initiatives to ensure compliance with standards, requirements, and changes related to fintech.

• Work with the Head of IT and the IT team to set schedules for development and implementation concerning the change requests/deliverables.

• Ensure/deliver excellent & timely follow-up for on-time/as-promised development and implementation of change requests/deliverables and communicate continuously with respective departments and top management about the progress.

• Enforce accuracy and comprehensiveness of development and implementation of the change requests/deliverables.

• Enforce information integrity by ensuring timeliness, control, accuracy, completeness, and consistency.

• Scrutinize the organization’s technological security structure, advise appropriate security measures for responding to potential threats, and suggest any modifications required for establishing a proactive response system to security incidents.

• Plan and initiate training on fintech to promote effective usage and knowledge management.

• Conduct management engagements to showcase opportunities, potentialities, and advancements, through meetings, presentations, demonstrations, etc.

• Frequently undertake travels to field offices and visit/meet ASA clients.

• Maintain regular and effective communication, cooperation, and coordination with all departmental heads.

• Perform any other relevant & lawful duties & responsibilities as assigned by the authority.

• Reporting: Report to the President of ASA through Advisor (Operation) and Advisor (Operation and ICT), ASA.

• Probation period will be 1 (one) year long. After successful completion of the probationary period, the employee will be accommodated in the regular Pay Scale of ASA.

• All admissible benefits like contributory provident fund, gratuity, yearly increment, festival allowance, Naboborsho allowance, welfare fund, and employees group benefit fund will be attributed as per organizational policy.