Call Center Team Leader

Job Description

Title: Call Center Team Leader

Company Name: MY Outsourcing Ltd.

Vacancy: 03

Age: 23 to 28 years

Job Location: Dhaka (Banani)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:

  • 3 to 5 years


Published: 2026-05-11

Application Deadline: 2026-06-10

Education:
    • Bachelor/Honors


Requirements:
  • 3 to 5 years


Skills Required: Call Center Operation,call center supervisory management

Additional Requirements:
  • Age 23 to 28 years
  • Only Male


Responsibilities & Context:
  • Maintain the designated teams Train up and qc the teams Regular reporting for the process

  • Prepare roaster plan for the agents Call analysis and plan for process betterment

  • Process upgradation planning Meeting the target KPI

  • Maintain the daily inbound and outbound and sales calls target by the teams Daily, weekly, and monthly reporting and presentation prepare

  • Daily and monthly attendance of the team agents



Job Other Benifits:
    • Free Training will be provided to the eligible candidates Others as per company policy



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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