Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Mamun BookS

Vacancy: 20

Age: At least 20 years

Job Location: Dhaka (Hatirpool)

Salary: Tk. 10000 - 12000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Direct Selling/Marketing Service Company, Call Center, Cellular Phone Operator, E-commerce, E-commerce Startup, F-commerce
• Freshers are also encouraged to apply.

Published: 2026-06-21

Application Deadline: 2026-07-21

Education:

• SSC
• HSC
• Masters
• Masters
• Bachelor/Honors

Requirements:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Direct Selling/Marketing Service Company, Call Center, Cellular Phone Operator, E-commerce, E-commerce Startup, F-commerce
• Freshers are also encouraged to apply.

Skills Required: Bangla and English typing,Business Communication,Collaboration and Teamwork,Computer Literacy,Customer Care,Customer Support through Phone,Expertise on Customer Relationship Management (CRM) handling.,Hard Worker,Proficiency in English and Bangla,Quick learner and hard working

Additional Requirements:

• Age At least 20 years
• Only Female

Responsibilities & Context:

• Handle inbound and outbound customer calls in a professional manner.

• Provide accurate information about products, order status, and delivery queries.

• Resolve customer complaints efficiently and ensure customer satisfaction.

• Maintain records of customer interactions and feedback.

• Collaborate with other departments to follow up on customer requests.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre