Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Tutor Academia

Vacancy: 10

Age: 19 to 35 years

Job Location: Dhaka (Kazipara)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Training Institutes, Coaching Center, Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Masters

• At least 1 year
• The applicants should have experience in the following business area(s): Training Institutes, Coaching Center, Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Age 19 to 35 years

• Basic knowledge of computer and internet usage

• Good Communication and customer management skills

• Ability to learn about products and services and describe/explain them to prospects

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

Tutor Academia, one of Bangladesh’s premier online education platforms, is inviting smart, polite, and responsible individuals to join our Call Center Team.

We specialize in online preparation for BCS, Bank, NTRCA, Primary, and 11–20 Grade Government Job Exams, offering high-quality academic support to students nationwide.

If you are passionate about communication, problem-solving, and helping students achieve their goals, we would love to have you on our team.

• Communicate with students via phone calls and inbox messages to provide information and solve queries

• Handle inbound and outbound calls professionally

• Assist students regarding admission, course details, and academic services

• Present company products and services clearly and professionally

• Collect feedback and prepare call reports

• Follow team leader’s instructions and meet performance goals