Call Center Executive (FEMALE)

Job Description

Title: Call Center Executive (FEMALE)

Company Name: LIMRS Construction And Interior

Vacancy: --

Age: 25 to 35 years

Job Location: Dhaka

Salary: Tk. 22000 - 25000 (Monthly)

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Architecture Firm, Furniture Manufacturer

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• 3 to 5 years
• The applicants should have experience in the following business area(s): Architecture Firm, Furniture Manufacturer

• Age 25 to 35 years
• Only Female

• Smart, confident, and energetic

• Team-oriented and positive attitude

• Excellent communication and negotiation skills.

• Strong presentation and client-handling abilities.

• Proficiency in social media management.

• She should be innovative, creative and should have the ability to take challenges.

• Must have good verbal and written communication skill in English and Bengali.

• Computer skill: Must have the basic knowledge of Computer, especially, MS Word, MS Excel, MS Power Point and other software packages.

• The applicants should have experience in the following business area(s): Call Center

• Identify customer’s needs, clarify of information, address issues and provide/escalate solutions.

• Follow up customer calls where necessary.

• Processing forms, orders & applications requested by the customer

• Answer calls, make calls where needed & response to customer’s email and text.

• Respond efficiently & accurately to callers, explain possible solutions & ensure that customer feel supported & build long lasting relationships with customers.

• Assist to clients for interior their project through sales lead generation.

• Promote the company’s interior design services.

• Generate leads through tale-marketing platforms.

• Conduct client meetings, site visits, and follow-up activities.

• Ability to network and connect with a variety of people.

• Analytical mind with a problem-solving attitude

• Maintain effective & strong relationships with potential clients.

• Ensure customers queries, problem & issues.

• Perform any other tasks assigned by the management.

• Salary: 22,000 BDT- 25,000 BDT (based on experience)