Call Center Executive
Job Description
Title: Call Center Executive
Company Name: American Wellness Center (Bashundhara)
Vacancy: 2
Age: Na
Job Location: Dhaka
Salary: Tk. 10000 - 14000 (Monthly)
Experience: --
Published: 2026-02-09
Application Deadline: 2026-02-14
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
We are looking for enthusiastic and customer-focused Call Center Executives to handle inbound and outbound calls, provide accurate information to customers, and ensure high levels of customer satisfaction. The ideal candidate should have strong communication skills and a professional attitude.
Office Time 12 PM - 8 PM
Job Responsibilities
Handle inbound and outbound customer calls professionally
Respond to customer inquiries, complaints, and requests effectively
Provide accurate information about products and services
Maintain proper call records and customer data
Follow company policies, scripts, and quality standards
Escalate complex issues to the concerned department when necessary
Achieve individual and team performance targets
Additional Requirements
Excellent communication skills in Bangla and basic English
Good listening and problem-solving skills
Basic computer knowledge (MS Word, Excel, CRM tools)
Ability to work under pressure and meet targets
Professional attitude and customer-centric mindset
Experience Requirements
Freshers are encouraged to apply
Prior call center or customer service experience will be an advantage
Job Other Benifits:
- Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
