Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Alhajj Abul Kashen Hosneara Student Consultancy

Vacancy: 5

Age: 19 to 30 years

Job Location: Dhaka (Purana Paltan)

Salary: --

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Diagnostic Centre

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)
• Bachelor/Honors

• Minimum Graduate.

• BBA / MBA from reputed public or private university.

• At least 1 year
• The applicants should have experience in the following business area(s): Diagnostic Centre

• Age 19 to 30 years

• Students and fresher are encouraged to apply for this position.

• Good communication Skill

• Basic Computer Knowledge

• Convincing power and positive attitude

Job Location: 87 Purana Paltan Lane Paltan tower (L-4) Dhaka-1000

Job Responsibilities:

• Must have handled inbound and outbound calls. Generate new sales or subscriptions to the different services offered.

• Strong phone and verbal communication of listening and speaking skill.

• Ask questions to understand customer requirements and close sales.

• Maintain records of the conversations with the customer and analyze the data.

• Maintain and file all invoices and other applicable supporting documentation.

• Should have good convincing skills and excellent sales skills.

• Handle critical customers with effective and gentle communication skills.

• Responding to customer service issues in a timely manner.

• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

• Self-Motivated and able to work under pressure in a fast-paced working environment.in a professional manner & forwarding incoming phone calls.

• Manage first-line contact, to ensure that they are managing high-volume calls from customers.

• Day to day planning and report management ability.

• Salary and benefits: Attractive salary package will be offered to the qualified candidates.