Branch Sales & Service Officer, Branch Distribution & Management Division

Job Description

Title: Branch Sales & Service Officer, Branch Distribution & Management Division

Company Name: LankaBangla Finance Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation from any public or private university

Experience Requirements:
∎ 2 to 6 year(s)

Job Responsibilities:
∎ Provide responsive service by using skills for delightful customer experience
∎ To handle customer complaints in a positive manner and converting complaints into service improvement opportunities
∎ Achieve set targets in terms of deposit and advances
∎ Ensure that effective processes and controls are in place with clear responsibility and accountability for the prevention of money laundering, misrepresentation, fraud & customer protection in line with the policies and standards.
∎ Ensure that any or all expenses for the branch are processed as per policy and with due diligence
∎ Create an environment where the branch as a unit of Branch Banking channel operates effectively as a team demonstrating the values of the LBFL
∎ Ensure daily reports are done accurately and on timely
∎ Keep good relationship and liaison with related stakeholder

Additional Requirements:
∎ Age at most 35 years
∎ 2-6 years of relevant working experience in Banking and NBFIs is preferred
∎ Excellent written and verbal communication both in Bangla and English
∎ Strong analytical ability, interpersonal & communication skill, MS Office knowledge is required

Compensation & Other Benefits:
∎ Festival Bonus, Provident Fund, Gratuity benefits
∎ Yearly Performance Bonus & Annual increment based on the performance
∎ Life insurance Facility. Health & Medical insurance for self, spouse & children
∎ 20 days of Annual Leave per calendar year beside regular Casual & Sick Leave

Job Source: Online Job Posting.

Application Deadline: 11 Jul 2022

Company Information:
∎ 29 Jun 2022
∎ LankaBangla Finance Ltd.
∎ Business : LankaBangla Finance (LBFL) is the fastest growing financial institution in Bangladesh operating its business through 26 branches across the country. LankaBangla Finance has set new benchmark by showing outstanding business growth for the last 5 years in all of its operational areas of Corporate, Retail, SME and Liability Management. LBFL has also got strong presence in the capital market through its subsidiaries-LBFL Securities, LBFL Investments and LBFL Asset Management Company. It has a strong corporate governance and as a testimony to that, LBFL won South Asian Federation of Accountants (SAFA) Award for Best Presented Annual Report in 2014, SAFA- an apex body of SAARC.

Category: Bank/Non-Bank Fin. Institution

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