Branch Sales & Service Officer
Job Description
Title: Branch Sales & Service Officer
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelors' degree, preferably in Business Administration/Banking and Finance/ Marketing/ Management/ Economics, from a reputed university
Experience Requirements:
∎ Na
Job Responsibilities:
∎ Achieve set targets in terms of deposit and advances.
∎ Ensure daily reports are done accurately and on timely basis
∎ Increase the customer base.
∎ Provide friendly and responsive customer service by using skills for excellent customer service
∎ Interview and answer all sorts of customer queries
∎ Help the BM to handle customer complaints in a positive manner and converting complaints into service improvement opportunities
∎ Delivering solution or redirecting problems to the BOM
∎ Assist the BOM to coordinate with relevant departments (Credit approval team, Asset Ops, Communications, Regulatory Affairs, Branches, Management, etc.) for customer service
∎ Ensure that any or all expenses for the branch are processed as per policy and with due diligence
Additional Requirements:
∎ Candidates with experience in relevant field will get priority
∎ Should be able to speak fluent English and Bangla
∎ Should have a good knowledge of local banking laws, regulations, and Negotiable Instrument Act
∎ Should have basic Computer skills (word processing, spreadsheet, and presentation)
∎ Should have initiative and drive to achieve set targets and service standards
∎ Should have ability to manage and prioritize job and time
∎ Should maintain satisfactory relationships with all departments
Application Deadline: February 25, 2020
Company Information:
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.
Category: Bank/Non-Bank Fin. Institution
Source: bdjobs.com
Deadline Expired on 25th Feb 2020
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