Associate Manager, Devices & Terminal Management

Job Description

Title: Associate Manager, Devices & Terminal Management

Company Name: BRAC Bank Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters/Bachelors degree in relevant subject from a reputed university with a satisfactory academic track record;

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Manage ATM/CDM/POS terminals and Card Production machine;
∎ Installation of new terminal and monitor current live terminals;
∎ Investigate system logs, assist Dispute and Settlement Team for dispute resolution;
∎ Vendor management and communications on different device failure and issues;
∎ Assist different stakeholders on various terminal related queries;
∎ Test vendor-provided update and patch and deploy in production;
∎ Work in different projects related to terminals;
∎ Implement & comply with the central bank, PCI-DSS and regulatory guidelines;
∎ Vendor Relationship and ensure AMC/ SLA/ Billing related to terminals;
∎ Any other work/responsibility as and when assigned by the supervisor or management of the bank.

Additional Requirements:
∎ 03 to 05 years working experience in the relevant field;
∎ Depth knowledge about ATM, CDM & POS functionality;
∎ Clear concept of NDC/DDC protocol including CRM & RCDM terminals;
∎ Knowledge of Cards life cycle & EMV technology;
∎ Knowledge about PCI-DSS and Cyber Security;
∎ Should have sound knowledge on ATM vault, Journal reloading, Receipt reloading etc.;
∎ Proficient in customer centricity, self-propelled, team player and capability to meet deadlines.

Job Source: Online Job Posting.

Application Deadline: 30 Jul 2021

Company Information:
∎ 19 Jul 2021
∎ BRAC Bank Limited
∎ Business : BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 184 Branches, over 460 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve millions.

Category: Bank/Non-Bank Fin. Institution


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