Assistant Program Manager

Job Description

Title: Assistant Program Manager

Company Name: MASTUL Foundation

Vacancy: 1

Age: At least 23 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Bachelor/Honors

• Bachelor's in any discipline.

• At least 4 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Age At least 23 years

Experience

• Minimum 4 years of relevant professional experience, preferably in NGO/development sector.

• Experience in program implementation, field operations, community development or project coordination will be preferred.

• Candidates with experience in supervising field teams and managing multiple projects/activities will have an advantage.

Additional Requirements

• Strong knowledge of program implementation and field-level operations.

• Good leadership, team management and coordination skills.

• Excellent communication and interpersonal skills.

• Strong problem-solving and decision-making ability.

• Good report writing and documentation skills in both Bangla and English.

• Good command of MS Word, MS Excel, PowerPoint, Google Workspace and Internet applications.

• Ability to work independently as well as in a team.

• Strong organizational skills with the ability to manage multiple assignments simultaneously.

• Willingness to undertake frequent field visits and travel outside Dhaka when required.

• Ability to work under pressure and meet deadlines.

• Professional attitude, integrity, accountability and commitment to organizational values are essential.

About Mastul Foundation

• Mastul Foundation is a development organization working for the betterment of underprivileged and vulnerable communities through various social development, education, livelihood, community support and humanitarian initiatives.

Job Summary

• Mastul Foundation is looking for a dynamic, responsible and result-oriented Assistant Program Manager – Operations to support the effective planning, implementation, supervision and monitoring of organizational programs and field-level activities.

• The incumbent will work closely with the Program/Operations management and field teams to ensure that program activities are implemented properly, beneficiaries receive appropriate services, field operations remain organized and timely reports and documentation are maintained.

Key Responsibilities

• Assist the Program/Operations management in planning, implementing and monitoring organizational programs and field activities.

• Supervise and coordinate field-level activities and ensure proper implementation of approved work plans.

• Regularly visit project sites and monitor the quality, progress and effectiveness of ongoing activities.

• Ensure that field staff properly understand and follow assigned responsibilities, operational procedures and organizational policies.

• Coordinate with field officers, project staff, volunteers and other relevant team members for smooth implementation of activities.

• Monitor beneficiary-related activities and ensure proper communication, follow-up and service delivery.

• Identify operational challenges at field level and report them to the appropriate authority with practical recommendations.

• Prepare and review daily, weekly and monthly activity updates, progress reports and other operational documents.

• Maintain proper records, databases, beneficiary information, attendance, activity reports and other relevant documentation.

• Assist in organizing meetings, training, workshops, community activities and other program events.

• Coordinate with Administration, HR, Finance, Procurement, Communication and other departments whenever operational support is required.

• Ensure proper utilization of organizational resources, materials, vehicles and other operational facilities.

• Monitor field staff attendance, movement, work discipline and performance and report significant issues to the management.

• Maintain regular communication with beneficiaries, community representatives, local stakeholders and relevant authorities when required.

• Support management in assessing field needs, identifying gaps and developing practical solutions.

• Ensure that organizational policies, safeguarding principles, confidentiality and professional standards are maintained during program implementation.

• Support the preparation of project proposals, concept notes, activity plans, budgets and presentations when required.

• Collect field-level success stories, case studies, photographs and relevant information for documentation and reporting.

• Assist management in reviewing program performance and implementing corrective measures where necessary.

• Perform any other duties and responsibilities assigned by the management from time to time.

• depending on qualifications, experience and organizational pay structure.

Other Benefits

• Festival Bonus as per organizational policy

• Provident Fund as per organizational policy

• Leave and other benefits as per organizational policy

• Mobile/communication and field-related support as applicable