Assistant Manager, Training & Development
Job Description
Title: Assistant Manager, Training & Development
Company Name: A Reputed Retail Company
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters in any discipline from a recognized University.
∎ BBA/MBA in Business Administration
Experience Requirements:
∎ 3 to 4 year(s)
Job Responsibilities:
∎ The incumbent will report to Manager, HR, Training, and Administration. S/he will be primarily responsible for -
∎ Conducting TNA within the organization
∎ Design training programs and prepare yearly training calendar based on the need.
∎ Design new training modules considering the desired service standards to improve the performance of employees' working in different departments.
∎ Conduct pre-training and post training evaluation of the participants to identify impact of the training program.
∎ Conduct training programs as per the need and calendar.
∎ Measuring the training outcomes based on Krick-Patrick model
∎ Visiting different outlets frequently to follow-up and implementation of learning from the training programs.
∎ Work closely with Outlet Managers to improve overall service standard to ensure a better customer experience in the outlets.
∎ Provide on-the-job training to staffs in the outlets.
∎ Review and continuously improve training programs, modules, and engagement activities.
∎ Prepare and maintain training related reports, feedback mechanism between Outlets, and Training & Development section.
∎ Preparing yearly training budget and maintain the expenditure as per the approved budget.
∎ Any other task assigned by the reporting supervisor/management.
Additional Requirements:
∎ Age 28 to 35 years
∎ Al least 3-4 years of job experience in core training & development functions. Experience in the service industry i.e. retail, hotel, and service industry is preferred. Candidates with foreign exposure in the Retail industry will get preference.
∎ Excellent communication skills with the people of diverse backgrounds.
∎ Manage time effectively and adapt quickly to change priorities.
∎ Computer skills in MS Office (PowerPoint, Word, Excel) & Outlook.
∎ Able to work in a team and independently.
∎ Positive attitude to visit the Outlets frequently to oversee the transfer of training.
∎ Should have good communication skills in both Bengali and English
Compensation & Other Benefits:
∎ Provident fund
∎ Gratuity
∎ Yearly Salary Review Base on Performance
∎ Festival Bonus: 2
∎ Leave Encashment
∎ Weekly 2 holidays
Application Deadline: March 22, 2020
Company Information:
∎ A Reputed Retail Company
Category: HR/Org. Development
