Job Description
Title: Assistant Manager - Technical Support
Company Name: aamra networks limited
Vacancy: Not specific
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of science (B.Sc.) in CSE, EEE, ETE/ Master of Science (MSc) in CSE, EEE,ETE
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ aamra networks limited over the last decade has consistently provided its customers with state-of-the-art ISP, IOT, IT & ITES solutions. Our clients have been able to rely on our ability to provide stable and consistent connectivity solutions. Using the state-of-the-art backbone and infrastructure, we have ensured that our clients have had minimal worry when it comes to dependability and reliability. The role of an Assistant Manager - Technical Support who will possess a robust understanding of internet protocols, including TCP/IP and OSI Layer as well as demonstrates extensive expertise in managing Data Centers, Network Devices, and Technical Project Management.
Job Responsibilities:
∎ Strategize and take proactive steps to enhance service quality for enterprise clients.
∎ Innovate by designing and implementing new network solutions, or optimizing the efficiency of existing networks.
∎ Configure and maintain network and security devices (e.g., Routers, Switches, Firewalls, Servers) to maximize network performance and security.
∎ Diligently monitor and analyze network logs, data, and historical records to identify the root causes of network anomalies and security vulnerabilities.
∎ Expertly design and troubleshoot network issues, ensuring timely resolutions.
∎ Foster seamless inter-departmental communication.
∎ Organize regular training sessions covering various technical topics to enhance the organization's technical capabilities.
∎ Actively participate in technical and pre-sales meetings with clients and potential clients.
∎ Comprehend client requirements for network and device enhancements and provide valuable suggestions.
Additional Requirements:
∎ Age 25 to 38 years
∎ Both males and females are allowed to apply
∎ Proficient in guiding and leading technical teams and subordinates towards achieving departmental objectives.
∎ Exhibits a positive attitude and strong decision-making capabilities, especially in critical situations.
∎ Bring with them a wealth of experience, with a background of 3 or more years in senior technical positions, primarily in supporting enterprise clients.
∎ Holds vendor certifications, such as CCNA, CCNP, JNCIA, JNCP, NSE, RHCL, MTCNA, or HCNA, which would be advantageous.
∎ Thrives in high-pressure situations, consistently delivering results while under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Other Benefits are as admissible by the Company
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Nov 2023
Company Information:
∎ 7 Nov 2023
∎ aamra networks limited
∎ Address : Safura Tower (9th floor), 20 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh
∎ Business : From a handful of employees in a small space 35 years ago, to 800+ workforce, 100+ products & solutions and more than 3,000 corporate customers today, aamra companies has evolved into a trusted name in the sectors of Textiles & Apparels, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company humbly recognizes the contributions, blessings and support of stakeholders, partners, customers and most importantly the people, who worked efficiently to establish this trusted brand today.
Throughout the years aamra has been helping corporate houses by managing their information systems effectively. aamra`s corporate functions strive to provide all the customers with customized and integrated technology-based solutions that enable them to maximize their business potentials. Hence aamra holds the patents, distribution and marketing rights of a number of world renowned high technology driven products. aamra companies is dynamic, futuristic and leading business group, represented by 16 independent Strategic Business Units (SBU) in Textile & Apparel, Information Communication Technology (ICT), Lifestyle and Food & Beverage. The company understands its clients` businesses and integrate it with today`s technology to maximize their satisfaction and protect their investment through quality services.
Category: IT/Telecommunication
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