Assistant Manager, Information Technology

Job Description

Title: Assistant Manager, Information Technology

Company Name: Digicon Technologies Ltd.

Vacancy: Not specific

Job Location: Dhaka (Khilkhet)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor Degree in Computer Science or equivalent.
∎ MCSE/MCSA/CCNA/RHCE will get preference.

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Provide Technology Consultation regarding IP Based Contact Center & IP Telephony Solutions to clients in the BPO and Solution Industry.
∎ Collecting Business Requirements, Planning, Requirement Analysis, Design, and transferring the same knowledge to team for preparing Technical Specifications and solutions.
∎ Design, Integrate and develop products and solutions of Contact Center, IVR, IP Telephony using Avaya and Asterisk Based IPCC platform.
∎ Analyzing system's gap in terms of functionality and features. Also designing new solutions to overcome the current challenges and future enhancement.
∎ Monitor service levels, set targets, and act.
∎ Follow process management discipline for change management of all systems managed.
∎ Other duties as assigned.

Additional Requirements:
∎ Age 26 to 35 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Hospitalization Scheme
∎ Career Progression Scope
∎ Other benefits as per company policy

Application Deadline: December 30, 2019

Company Information:
∎ Digicon Technologies Ltd.
∎ Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka.
∎ Web : http://www.digicontechnologies.com/

Category: IT/Telecommunication