Assistant General Manager (Operations)

Job Description

Title: Assistant General Manager (Operations)

Company Name: Truganic Food (Restaurant)

Vacancy: 1

Age: 35 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Fast Food Shop

• HSC in Business Administration
• Bachelor of Business Administration (BBA)

• 5 to 10 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Fast Food Shop

• Age 35 to 45 years

Job Responsibilities

• Oversee and ensure the smooth and efficient operation of all restaurant functions, including kitchen, service, cashier, store, and support departments.

• Supervise restaurant staff and maintain discipline, productivity, and service quality.

• Plan, monitor, and control daily restaurant operations, including manpower deployment, duty rosters, attendance, and overall service quality.

• Prepare menus, food costing, pricing, and ensure effective cost and inventory control.

• Monitor food and beverage costs, inventory levels, stock movement, wastage, and ensure effective cost control measures are implemented.

• Review daily sales, consumption, vouchers, cash, staffing, and operational reports.

• Drive sales, marketing, promotions, and business development activities.

• Ensure compliance with food safety, hygiene, health and safety, and licensing requirements.

• Handle customer complaints professionally and ensure customer satisfaction.

• Supervise procurement activities, supplier performance, product quality, receiving procedures, and storage practices, ensuring compliance with company standards.

• Coordinate with Head Office, suppliers, employees, and relevant authorities to improve business performance.

• Ensure proper maintenance and compliance of stores, refrigerators, freezers, kitchen equipment, and all operational assets.

• Develop and implement operational policies, Standard Operating Procedures (SOPs), and best practices to enhance operational efficiency.

• Any other assignment not detailed herein & felt conducive by Management as and when necessary.