Assistant Executive-Call Center, Bumbellbee Limited
Job Description
Title: Assistant Executive-Call Center, Bumbellbee Limited
Company Name: ABG
Vacancy: 01
Age: 20 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Satellite TV, Call Center
- Freshers are also encouraged to apply.
Published: 2025-10-06
Application Deadline: 2025-10-10
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Satellite TV, Call Center
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Only Male
Good communication skills in Bangla & English.
Pleasant voice tone, patience, and positive attitude.
Basic computer skills (MS Word, Excel).
Candidates must be flexible with roster duty.
Responsibilities & Context:
This is a contractual position for 4 months.
Job Responsibilities:
- Attend inbound and outbound customer calls between 9:00 AM and 10:00 PM (Two Shifts: 9:00 AM–5:00 PM & 2:00 PM–10:00 PM).
- Assign customer complaints to field technicians and ensure proper follow-up.
- Prepare and maintain daily reports on customer complaints and service status.
- Operate the Subscriber Management System (SMS) software efficiently.
- Send business-related information to customers via Short Message System (SMS) and On-Screen Display (OSD).
- Provide support to the Customer Care team and ensure smooth communication with subscribers.
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
