Assistant Engineer- Internal IT

Job Description

Title: Assistant Engineer- Internal IT

Company Name: Leading ISP Data Connectivity Solution Provider

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering

Job Responsibilities:
∎ Provide tier 1 help desk support to all employees in-person and over phone.
∎ Ensure timely completion of help desk tickets, service request forms and maintenance of ticketing queue in alignment with team service level agreement objectives.
∎ Assist in the maintenance of hardware inventory including performing periodic audits.
∎ Configure and support desktop PC's, laptops and other IT devices.
∎ Assist IT Executive to maintain hardware and software.
∎ Install, configure & maintenance computer (Desktop/Laptop) hardware, software, systems, networks, printers, scanners and other IT appliances.
∎ Able to work during holidays on call basis to cover 24x7 support.

Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Only freshers can apply for this position.
∎ Excellent customer service and time management skills.
∎ Should be able to work in a team & have positive attitude towards work.
∎ Excellent interpersonal and communication skills.
∎ Good Communication skills in English is essential.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: April 9, 2020

Company Information:
∎ Leading ISP & Data Connectivity Solution Provider

Category: IT/Telecommunication