Application Support Specialist

Job Description

Title: Application Support Specialist

Company Name: FinSource Limited

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering

Experience Requirements:
∎ 3 to 4 year(s)
∎ The applicants should have experience in the following area(s): Azure, Microsoft .net, Oracle Database, SQL Database
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ Design, develop, unit test and implement solutions to application bug fixes in accordance with established standards.
∎ Perform Peer-to-peer code reviews as needed.
∎ Client Trade Monitoring
∎ Identify opportunities to improve existing programs to prevent recurring incidents and to improve processes.
∎ Troubleshooting and resolution of incidents.
∎ Investigate and resolve data related issues
∎ Document incident resolution and develop knowledge base documentation.
∎ Participate in on-call support rotation.
∎ Provide excellent customer service through direct and indirect support to employees and customers.
∎ Various other daily, weekly, monthly, quarterly, and annual tasks as assigned.

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ .NET (VB and C#)
∎ SQL Server
∎ Oracle Database
∎ Full stack experience a plus
∎ Visual Studio
∎ Azure DevOps experience a plus
∎ Ability to learn quickly in a fast-paced environment
∎ Detail oriented
∎ Logical and analytical skills
∎ Good organizational and time management skills
∎ Excellent written and verbal communication skills
∎ Ability to work independently
∎ Financial Industry experience a plus

Salary: Tk. 70000 - 80000 (Monthly)

Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Nov 2023

Company Information:
∎ 6 Nov 2023
∎ FinSource Limited
∎ Address : Corporate Office: Paragon House (3rd Floor), 5 Mohakhali Commercial Area, Dhaka -1212.
∎ Business : FinSource Limited is one of the growing US independent retirement service providers of Bangladesh. We are a FinTech company working as an offshore unit of a leading US Pension Plan TPA. We have an in-house software team working for development, upgrade & integration of third-party CRM systems, and other fintech solution used by the company.

Category: IT/Telecommunication

: Candidates working time schedule will be either of the two optionsMonday to Friday4:30 AM to 1:00 PM Dhaka timeor10:30 PM to 7 AM Dhaka time

Interested By University

University Percentage (%)
National University 6.90%
Daffodil International University 5.17%
Dhaka International University 5.17%
Jahangirnagar University 5.17%
American International University-Bangladesh 3.45%
Stamford University Bangladesh 2.59%
Jagannath University 2.59%
Bangladesh University 2.59%
Bangladesh University of Business and Technology 2.59%
North South University 1.72%

Interested By Age Range

Age Range Percentage (%)
20-30 43.97%
31-35 30.17%
36-40 11.21%
40+ 8.62%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 6.19%
20K-30K 4.42%
30K-40K 6.19%
40K-50K 9.73%
50K+ 73.45%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 5.17%
0.1 - 1 years 4.31%
1.1 - 3 years 23.28%
3.1 - 5 years 11.21%
5+ years 56.03%

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