Admin & Accounts Officer

Job Description

Title: Admin & Accounts Officer

Company Name: Amanah Associate BD

Vacancy: 3

Age: 25 to 35 years

Job Location: Dhaka (Uttara Sector 4)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

Published: 2026-09-28

Application Deadline: 2026-10-28

Education:

• Bachelor/Honors
• Masters

• Age 25 to 35 years
• Only Male

• Working hours are Monday to Saturday 3.00pm to 12.00pm.

• We are looking for hard working person.

• Age 25 to 35 years

• Only Male

• Minimum 2 years of practical experience in accounts and administration.

• Excellent typing skills in English are mandatory.

• Advanced proficiency in MS Excel (reports, formulas, data analysis).

• Good working knowledge of MS Word and office documentation.

• Sound understanding of modern technology, office software, and digital tools.

• Strong communication, organizational, and interpersonal skills.

• Ability to work under pressure and meet deadlines with professionalism.

• Honest, responsible, and eager to learn with a positive attitude.

• Provide outstanding customer experience by demonstrating a friendly and professional approach, with the goal of achieving a highly satisfactory outcome.

• Receive, investigate and solve enquiries through phone, email, chat & social media platforms.

• Take ownership of customer enquiries and respond to escalated customer issues in accordance with agreed procedures.

• Work well with other departments as necessary to ensure complete, accurate and timely resolution of customer issues.

• Build rapport to resolve service issues and customer questions.

• Recognize that quality is measured through call recordings and case auditing.

• Meet established goals for all metrics, including communications quality and productivity by focusing on maximizing service to customers.

• Present ideas in a professional manner and support ongoing business development efforts.

• Customer support, customer relation developments, customers management, Tale Sales & Marketing Customer Support from front office

• Business developments & attend client, attend sales meeting

• Branding, Sales, Marketing, attend corporate client meeting & presentation to clients

• Indoor & out door marketing, business developments others work

• Creative Sales, Customer handling from event, fb, advertising

• Meeting & attend corporate customers & customer relationship development

• Receive phone calls of advertisement, client appointment fixes up & visit

• To look after customer quarries, product promotion activities, counselling with client, corporate sales meeting arrange, Tale-marketing with customer relation develop, site visit with client, Daily sales reporting to supervisor.

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Skills / Experience:

• A minimum of 1yrs of experience as a Customer Support Assistant.

• Exceptional customer experience during every interaction.

• Reliable attendance.

• Self-motivated and results driven.

• A positive, can-do attitude.

• The ability to work well on a team as well as independently.

• Highly experienced working with multiple systems, including Zendesk & Intercom.

• Strong communication skills (both written and verbal), highly organized, collaborative, and detail oriented.

• Previous experience in a similar customer support environment.

• Willingness to accept coaching and feedback.

Additional Skills

• The Ideal candidate will be someone with a good knowledge of MS Excel/Word and an excellent telephone manner, communication skills with great customer service. You will have strong, all round administration skills and be happy to work as part of a small team. You will need to be organized with a good eye for detail.