Young Professional (Onsite IT Operation Team)

Job Description

Title: Young Professional (Onsite IT Operation Team)

Company Name: Business Automation Ltd.

Vacancy: Not specific

Job Location: Dhaka (Kawran Bazar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE from any reputed University

Job Responsibilities:
∎ Receive client's support requests and complaints over the phone, online, or directly face to face
∎ Provide support, identify problems' root causes, and provide solutions accordingly
∎ Have to sit the client's site when required
∎ Provide IT support to end users for e.g. end user's Desktop, Laptop, and other IT accessories
∎ Perform other duties assigned by Management when required.
∎ The candidate should have the teamwork mindset
∎ Must have updated knowledge of customer profiles and strengths.
∎ Excellent communication, interpersonal, and negotiation skills.
∎ Coordination between customer & others team.
∎ Working with a variety of updated solutions and always keeping up to date with the latest technology.

Additional Requirements:
∎ Age 21 to 25 years
∎ Both males and females are allowed to apply
∎ Good oral communication skills.
∎ Good listening skills and analytical skills.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Provident Fund
∎ Annual, casual, medical leave as per company policy
∎ Short leave as per company policy
∎ Maternity leave as per company policy
∎ Training leave as per company policy
∎ Training costs are paid by the company as per company policy
∎ Self-learning opportunities, professional training & sessions.
∎ Opportunity to work with a friendly and creative team

Job Source: Online Job Posting.

Application Deadline: 31 Jan 2023

Company Information:
∎ 12 Jan 2023
∎ Business Automation Ltd.
∎ Address : ICT Park, BDBL Building, 9th floor, 12 Kawran Bazar, Dhaka-1215
∎ Web :
∎ Business : IT

Category: IT/Telecommunication


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