Travel Agency Operations Manager (IATA Approved Agency)
Job Description
Title: Travel Agency Operations Manager (IATA Approved Agency)
Company Name: Cloud Group of Companies
Vacancy: 5
Age: Na
Job Location: Dhaka
Salary: Tk. 50000 - 60000 (Monthly)
Experience:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Restaurant
Published: 2025-08-05
Application Deadline: 2025-09-04
Education:
- Bachelor/Honors
Requirements:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Restaurant
Skills Required:
Additional Requirements:
What We’re Looking For:
- Proven experience in a travel agency operations role, ideally with OTA and IATA/BSP exposure
- Strong knowledge of online platforms, B2B sales, and corporate travel solutions
- Understanding of GDS systems (e.g., Sabre, Amadeus) and API integrations
- Detail-oriented with a process-driven mindset
- Excellent communication and leadership skills
- Comfortable working remotely, managing cross-functional teams
Responsibilities & Context:
- Oversee daily travel operations, ensuring smooth functioning of B2B and B2C platforms
- Manage and monitor BSP/IATA accounting processes to ensure timely reconciliation and compliance
- Supervise and coordinate with the accounting team to ensure error-free invoicing, collections, and supplier settlements
- Ensure operational integrity of online booking systems and third-party integrations (GDS/API)
- Optimize travel inventory and pricing strategy across sales channels
- Build and support relationships with airline partners, consolidators, and corporate clients
- Lead internal team coordination across ticketing, sales, support, and technical units
- Monitor KPI metrics and prepare operations and performance reports for management
- Stay updated on industry compliance, airline policies, and tech advancements
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Home
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.62% |
| University of Dhaka | 2.75% |
| Jahangirnagar University | 2.14% |
| American International University Bangladesh (AIUB) | 1.83% |
| Independent University, Bangladesh | 1.83% |
| Jagannath University | 1.83% |
| North South University | 1.53% |
| Bangladesh Open University | 1.53% |
| Dhaka International University | 1.53% |
| University of Chittagong | 1.22% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 51.38% |
| 31-35 | 23.24% |
| 36-40 | 12.84% |
| 40+ | 11.31% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 3.67% |
| 20K-30K | 8.87% |
| 30K-40K | 11.31% |
| 40K-50K | 36.39% |
| 50K+ | 39.76% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.23% |
| 0.1 - 1 years | 7.95% |
| 1.1 - 3 years | 19.27% |
| 3.1 - 5 years | 12.84% |
| 5+ years | 47.71% |
