Deputy General Manager - Operations
Job Description
Title: Deputy General Manager - Operations
Company Name: Cloud Group of Companies
Vacancy: 1
Age: At least 30 years
Job Location: Dhaka
Salary: Tk. 70000 - 90000 (Monthly)
Experience:
- 8 to 10 years
- The applicants should have experience in the following business area(s): Retail Store, Restaurant, Food (Packaged)/Beverage
Published: 2025-11-22
Application Deadline: 2025-12-15
Education:
- Bachelor of Business Administration (BBA) in Hospitality Management
- Bachelor of Commerce (BCom) in Business Administration
- Master of Business Administration (MBA) in Business Administration
Requirements:
- 8 to 10 years
- The applicants should have experience in the following business area(s): Retail Store, Restaurant, Food (Packaged)/Beverage
Skills Required: Food and Beverage,Hospitality Management,Inventory Management,Leadership and Good Communication skill.,People Management skill,Quality assurance and control,Retail Management,Standard Operating Procedur,Strategic Operations
Additional Requirements:
- Age At least 30 years
Responsibilities & Context:
- Oversee day-to-day operations across all Waffle Up outlets to ensure smooth, efficient, and consistent service.
- Work closely with Operation Managers to maintain brand standards, quality control, cleanliness, and customer satisfaction.
- Monitor sales performance, cost management, inventory control, and wastage reduction strategies.
- Lead and develop outlet teams through structured training, SOP implementation, performance management, and motivation.
- Ensure compliance with food safety, hygiene, and operational SOPs across all outlets.
- Coordinate with Supply Chain, HR, Finance, Marketing, and Central Kitchen teams for operational alignment.
- Support new outlet setups, team onboarding, and expansion projects.
- Drive operational innovation, process improvements, and customer experience enhancements.
- Manage reporting, audits, weekly/monthly reviews, and operational KPIs.
Job Other Benifits:
Competitive salary (BDT 70k-90k)
2 yearly festival bonuses
Rapid career growth opportunities in one of the fastest-growing F&B brands
A friendly, diverse, and progressive work environment
Opportunities to work on new outlet launches and large-scale projects
What We Offer
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Gen Mgt/Admin
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 13.93% |
| University of Dhaka | 5.53% |
| Jagannath University | 2.25% |
| American International University Bangladesh (AIUB) | 1.84% |
| Southeast University | 1.84% |
| Jahangirnagar University | 1.84% |
| Bangladesh Open University | 1.84% |
| Bangladesh University of Professionals | 1.84% |
| Stamford University Bangladesh | 1.84% |
| Asian University of Bangladesh | 1.64% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 7.58% |
| 31-35 | 19.47% |
| 36-40 | 25.41% |
| 40+ | 47.54% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 2.66% |
| 20K-30K | 0.20% |
| 30K-40K | 0.41% |
| 40K-50K | 1.84% |
| 50K+ | 94.88% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 0.41% |
| 0.1 - 1 years | 1.23% |
| 1.1 - 3 years | 1.84% |
| 3.1 - 5 years | 2.66% |
| 5+ years | 93.85% |
