Tour & Travels Administrator

Job Description

Title: Tour & Travels Administrator

Company Name: GenZ Travels

Vacancy: 1

Age: 25 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Govt./ Semi Govt./ Autonomous body, Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup, Airport Service

• Bachelor/Honors

• Bachelor’s Degree in Travel, Tourism, Marketing, or related field

• 1 to 3 years
• The applicants should have experience in the following business area(s): Govt./ Semi Govt./ Autonomous body, Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup, Airport Service

• Age 25 to 40 years

• Experience: Previous experience (1-3 years) as a Tour Coordinator, Travel Consultant, or in a similar role.

Qualifications & Skills:

• Excellent destination knowledge and a passion for travel.
• Outstanding organizational and multi-tasking abilities.
• Superior customer service and communication skills (both written and verbal).
• Ability to work flexibly, as client emergencies may occur outside standard hours.
• Experience in Travel Management and Travel Arrangements

• Design customized & competitive tour packages and detailed day-by-day itineraries based on client preferences, interests, and budget.
• Collect feedback from clients post-tour to improve services and generate testimonials.
• End-to-End Execution: Handle research, costing, bookings, operations, and post-tour feedback.
• Coordinate with suppliers (Local & offshore hotels, airlines, local guides & partners, transportation providers, activity operators) to book services and negotiate rates.
• Maintain a database of reliable suppliers and vendors, continually evaluating their performance.
• Handle all pre-tour communication, including sending detailed final itineraries, vouchers, and pre-departure information.
• Create and manage master itineraries for clients and internal operations.
• Serve as the main point of contact for clients during their tour for any emergencies, changes, or issues, monitoring trip progress and resolving any problems promptly.
• Liaise with on-ground staff and vendors to ensure seamless execution.
• Maintain and update customer files, tour records, and financial documentation.
• Generate reports on sales figures, booking trends, vendor costs, and tour profitability.
• Prepare cost sheets and final proposals for clients and convert inquiries into confirmed bookings.
• Deep understanding of visa processes, regional logistics, and travel trends.
• Completely responsible for local & international tour.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Location: Paltan, Dhaka