Title: Sales & Reservation Officer
Company Name: Raiyan Travels International
Vacancy: 1
Age: 25 to 35 years
Job Location: Dhaka (Purana Paltan)
Salary: Negotiable
Experience:
Excellent communication skills in Bangla and English.
Customer-oriented with strong problem-solving and sales skills.
High level of accuracy and attention to detail.
Only experienced candidates need to apply.
Skilled in booking, ticket issuance, re-issuance, and refund calculations in compliance with IATA rules.
Proficient in GDS systems with strong knowledge of Reservation & Ticketing processes.
Very good knowledge of the current airline market and industry trends.
Thorough understanding of airline policies, procedures, and modifications to ensure ticket accuracy.
Strong connections with local agents and understanding of their business operations.
Ability to work efficiently under pressure and meet deadlines.
Knowledgeable in issuing tickets while adhering to airline rules, including all required travel documentation.
Ability to perform modifications, reissues, and refund calculations accurately following airline policies.
Use of personal mobile phones during working hours is strictly prohibited, except in emergencies with prior management permission.
Standard office hours are 9:30 AM to 7:00 PM, however, hours may vary or extend depending on workload or emergency tasks.