Telesales Executive

Job Description

Title: Telesales Executive

Company Name: Green Delta Insurance Company Limited

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-03-31

Application Deadline: 2026-04-11

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Responsibilities & Context

• Support and enhance insurance business operations under the guidance of the sales operations.

• Engage with appointed bank officials, corporate clients, and other stakeholders to achieve assigned business goals and targets.

• Assist the sales team in converting leads generated by banks, corporate clients, or internal campaigns into insurance policies.

• Contribute to achieving monthly and annual targets, including First Year Premium (FYP).

• Ensure timely renewal premium collection and maintain accurate records of premium payments.

• Maintain healthy professional relationships with clients, officials, and internal teams.

• Provide operational, documentation, and underwriting support, including verification, policy preparation, endorsements, and claims assistance.

• Prepare client-ready proposals, quotations, presentations, and reports to support business development and sales activities.

• Handle reporting, digital record management, and back-office operations efficiently.

• Perform general computer-based office work, including email communication, Excel/Word tasks, and data entry.

• Assist in client hunting, lead generation, follow-ups, and maintaining seamless communication between clients, sales, and operations teams.

• Support compliance and regulatory requirements by ensuring accurate documentation and record keeping.

• Collaborate with the underwriting, claims, and finance teams to streamline processes and enhance customer satisfaction.

• Proactively identify process improvement opportunities in back-office operations and client service workflows.

Experience

• Maximum 2 years of professional experience in telesales operation

• Experience in insurance, banking, or financial services, with exposure to back-office operations, underwriting support, policy documentation, and client servicing.

• Prior experience in sales support, lead generation, client engagement, and coordination between sales and operations teams.

• Exposure to telesales and telephonic client engagement for lead follow-up, renewals, and sales support in insurance or financial services.

Additional Requirements

• Working knowledge of telesales operations and telephonic client engagement, preferably within insurance or financial services.

• Understanding of outbound calling workflows, including lead follow-up, need assessment, and call outcome tracking.

• Experience in selling or supporting financial products/services, especially insurance, is preferred.

• Candidates from insurance or banking operations teams will get priority.

• Must be honest, accountable, and a team player with strong work ethics and integrity.

• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with insurance management systems.

• Strong business communication, client handling, and relationship management skills.

• Willingness to travel occasionally to meet clients or bank officials.

• Ability to work efficiently under deadlines and handle multiple tasks simultaneously.