Telephone Operator

Job Description

Title: Telephone Operator

Company Name: Ocean Paradise Limited (Hotel & Resort)

Vacancy: Not specific

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Diploma in Hotel Management will be added an advantage.
∎ Educational qualification may be relaxed for the experienced candidate.

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Telephone Operator
∎ The applicants should have experience in the following business area(s): Hotel, Resort

Job Responsibilities:
∎ Answer all calls in prompt and efficient manner as per hotel standards
∎ Transfer calls to the concerned or take and convey message when concerned party is not available
∎ Receives guest messages and deliver the same to the guest.
∎ Must be knowledgeable of the products and services of the hotel
∎ To be always be updated with promotions and happenings in the hotel
∎ To be able to receive, handle and convey to Duty Manager and to concerned department any requests or complaints received from guests and customers
∎ To keep internal and guest confidentiality at all times
∎ Regularly update hotel telephone directory list
∎ Check the arrival and departure lists for in-house guests
∎ Perform any other duties that management may reasonably require

Additional Requirements:
∎ 3+ years of working experience in a similar role in a luxury five star hotel environment
∎ Excellent communication skill both in written & spoken in English
∎ Willingness to work independently with self-direction under pressure
∎ Should be smart, dynamic and attentive to details

Salary:
∎ Negotiable
∎ Attractive package will be offered for the right candidate

Compensation & Other Benefits:
∎ As per hotel policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 May 2022

Company Information:
∎ 6 May 2022
∎ Ocean Paradise Limited (Hotel & Resort)
∎ Address : 28-29 Hotel Motel Zone, Kolatoli Road, Cox’s Bazar.
∎ Web : www.oceanparadisehotel.com
∎ Business : Ocean Paradise Limited (Hotel & Resort) is a five Star Hotel having all facilities of international standard and also have own Helipad at the top floor of the hotel building. The resort offers a concierge, a rooftop terrace, and room service, to make the visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

Category: Hospitality/ Travel/ Tourism

: Candidates are requested to apply with updated CV along with recent passport size photograph through online. Only short listed candidates will be invited for interview.

Source: bdjobs.com

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