Technology Officer, Microfinance Programme
Job Description
Title: Technology Officer, Microfinance Programme
Company Name: BRAC
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor / Diploma in CSE or equivalent from any reputed educational institute.
Experience Requirements:
∎ At least 1 year(s)
Job Context:
∎ JOB PURPOSE: Delivery of Software, Hardware & Network related Support, Services and Knowledge Sharing as Single-Point-of-Contact of Technology Unit to Microfinance field offices at regional level while following approved process, procedures and involving related stakeholders & partners.
∎ SAFEGUARDING RESPONSIBILITIES:
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme`s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
∎ Location: BRAC Field office
Job Responsibilities:
∎ Deliver Software, Hardware & Network related Support & Services as Single-Point-of-Contact of Technology Unit to 50± field offices of Microfinance Programme.
∎ Deliver Onsite Preventive Maintenance Support to 50± field offices of Microfinance Programme as per agreed frequency.
∎ Provide 1st level support & services to all Software Applications at field offices.
∎ Provide 1st level support to the Internet connectivity at field offices.
∎ Provide 1st-2nd-3rd level support & services, i.e. complete support including hardware fixation & replacement to the vast Technology Infrastructure & Device footprints of field offices including:
∎ - Computing Devices: Desktop, Laptop, TAB etc.
∎ - Office Equipment: Printer, Scanner, Projector etc.
∎ - Network Equipment: Modem, SIM, Router, Switch, Access Points etc.
∎ - Power: UPS, AVR, IPS etc.
∎ Ensure execution of ad-hoc maintenance & health-check activities towards Software, Hardware & Network.
∎ Recommend and support in decision making for device replacement and spare parts purchasing.
∎ Interface & coordinate with software, hardware & network partners to manage warranty & support issues.
∎ Participate in cross-functional projects initiated at both Head-Office & Local levels.
∎ Facilitate technological knowledge sharing to regional colleagues & stakeholders.
Additional Requirements:
∎ Customer centric mindset & attitude
∎ Excellent communication, knowledge sharing and interpersonal skill
∎ Fundamental level knowledge on Software, Software Tools, Microsoft Office Applications, Google Apps & IT Architecture.
∎ Fundamental level knowledge on Anti-virus Applications, Data Privacy &Cyber Security
∎ Intermediate level knowledge on Operating Systems including Windows, Linux/Unix, Android & iOS
∎ Advanced level skills in trouble shooting Computing Devices, Recommending Spares, Office Equipment, Network Equipment and Power related peripherals.
∎ Minimum 1 year of experience in relevant field.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health Insurance, Performance bonus and others
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jun 2022
Company Information:
∎ 24 May 2022
∎ BRAC
∎ Business : BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 8th Jun 2022
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