Technical Support Engineer

Job Description

Title: Technical Support Engineer

Company Name: Radiant Communications Limited

Vacancy: 05

Age: 20 to 24 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): ISP
• Freshers are also encouraged to apply.

• Diploma in Computer
• Bachelor of Computer Application (BCA)

• At least 1 years
• The applicants should have experience in the following business area(s): ISP
• Freshers are also encouraged to apply.

• Age 20 to 24 years

• We need some fresh Diploma / Graduate who are interested to work in network environment , Provision period / Training period will be 3 months and have to work with us at least a committed period.

• Must have practical knowledge to install and configure networking equipment`s like - router (MikroTiK), switches (CISCO, BDCOM), OLTs (VSOL, BDCOM, CDATA), OLT, ONU and wireless devices.

• Professional knowledge of VLAN, VTP, trunking protocol, inter VLAN routing.

• Must have knowledge about transmission network.

• Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault.

• Attending customers complains and queries through phone calls, emails, or other means