Technical Support Advisor / Team Leader (Night)

Job Description

Title: Technical Support Advisor / Team Leader (Night)

Company Name: ChefOnline

Vacancy: 01

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering
∎ The candidate must be an excellent communicator in written and spoken English to a minimum level of IELTS 7.0

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Provide technical support to our customers as a first line support.
∎ Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
∎ Provide prompt and accurate feedback to customers.
∎ Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
∎ Performing other relevant tasks as assigned by the management time to time.

Additional Requirements:
∎ Age 27 to 35 years
∎ Experienced in HTML and CSS will be a good plus.
∎ Basic knowledge on PHP, MYSQL

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Office is 4 nights in a week
∎ Shift starts from 7: 00 PM and ends at 6:00 AM

Job Source: Online Job Posting.

Application Deadline: 4 May 2021

Company Information:
∎ 4 Apr 2021
∎ ChefOnline
∎ Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Web :
∎ Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.

Category: IT/Telecommunication