Technical Product Owner

Job Description

Title: Technical Product Owner

Company Name: InsideMaps

Vacancy: 3

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Master of Science (MSc) in Computer Science & Engineering
∎ Bachelor's or Master's degree in Computer Science, Information Science, Information Technology or Engineering/Related Field

Experience Requirements:
∎ At least 7 year(s)

Job Context:
∎ InsideMaps is a silicon valley based computer vision and machine learning startup working in property management and architectural visualization industry. It is rapidly expanding its technical team in Dhaka to create smart solutions for its B2B clients.
∎ We are looking for exceptionally smart candidates to work in a world class team.

Job Responsibilities:
∎ Drive Technical Product Management and translate business architecture through the elicitation and definition of technical requirements.
∎ Translate business strategy, business goals and business processes into a technical IT solution
∎ Assists with technical solution architecture, provide deep domain expertise and recommend solution that meet business needs for new projects
∎ Drive complex engineering implementation, development and support for rapid growing chat, messaging, social, community & forum platforms
∎ Collaborate with various cross functional teams globally from Business and IT
∎ Automate deployment and implement monitoring solutions
∎ Drive successful execution of various Proof-Of-Technology (PoT)
∎ Ensure high availability/uptime requirements and lead performance tuning of the platform & engineering components
∎ Tune On-Premise/Cloud to meet high availability/uptime requirements.
∎ Communicate to customer during critical events and lead various operational improvement initiatives
∎ Produce platform documentation, data flows and test documentations and capacity reports

Additional Requirements:
∎ Age at least 29 years
∎ 7+ Years of Hands-On IT Experience Driving Technical Product Management, Business Systems Analysis & End-To-End Testing, Technical Documentation
∎ Proven track record in Customer Service Experience & strong customer focus. Ability to build and manage cross functional relationships.
∎ Excellent interpersonal skills with the ability to maintain and be in control of customers under all circumstances.
∎ Shown success in working on Chat & Messaging Platform Development & Administration (eg. Live Person, Zendesk, Genesys) + Omni-Channel Messaging
∎ Superb written and verbal communication skills with a strong aptitude for learning new technologies
∎ Experience to Drive Sophisticated Technical Implementation including API Integration using REST/SOAP, Integration with Backend systems like MS Dynamics, CRM & ERP Platforms and External Platforms, Design and development of Microservices and APIs.
∎ High energy, high integrity, low ego demeanor with customers a must. Excellent Knowledge in Test Automation, Scripting Languages Monitoring Tools, Release Automation Tools, Network Troubleshooting Knowledge
∎ Strong multi-tasking skills, analytical and troubleshooting skills and experience, balance priorities to meet aggressive deadlines
∎ Self-starter who is excited about learning new technology
∎ Patience under pressure - must be able to take care of difficult customer situations with integrity
∎ Person with disability are encouraged to apply

Salary: Tk. 120000 - 200000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 15 Jan 2021

Company Information:
∎ 21 Dec 2020
∎ InsideMaps

Category: IT/Telecommunication