Technical Document Writer, Presenter & Trainer
Job Description
Title: Technical Document Writer, Presenter & Trainer
Company Name: TFP Solutions (Bangladesh) Ltd.
Vacancy: 2
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines with the A-Level background.
∎ 2+ years of proven experience in writing technical documentation/Training.
Experience Requirements:
∎ 2 to 5 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ We are a Group of companies. We have our own IT Company to support our Business locally and Abroad.
∎ Experienced software Instructor/ Trainer with good presentation skills for our in-house developed software live session.
∎ Candidate shall be involved in the development of software documentation as required including user manuals, reference guides, fact sheets, release notes, or functional specifications.
∎ Candidate should be a graduate having working knowledge in Software documentation. Should have excellent communication skills and command of English. Knowledge area: MS Office, Video Tutorial making, and presenting.
Job Responsibilities:
∎ Develop software user manual written as well as video clip.
∎ Train Customers for using Software.
∎ Requirement enhancement needs analysis and process high-quality documentation for Custom Development and integration.
∎ Write easy-to-understand user interface text, online help, and developer guides.
∎ Create lesson plans, scripts, and presentations for live classes.
∎ To prepare the topics for Home Work, Project Work.
∎ All Lectures should be delivered in Bengali and English medium based on software modules.
∎ Present the software manuals material in an effective, engaging, personable, and natural manner in front Proofread lesson plans before presenting to ensure there are no mistakes in the live meeting or in the online session.
∎ Have to be prepared for any time home training, going office is irrelevant.
∎ Analyzes training needs, makes recommendations, and develops training programs including skill development exercises, required training lessons, reliability testing, instructional materials, mentoring, and technical coaching in order to improve workflow.
∎ Delivers training through a variety of presentation formats, including classroom, one-to-one, online, unit meetings, and demonstrations.
∎ Disseminate technical information in easy-to-understand language for a non-technical audience.
∎ Have technical accuracy in writing user documentation.
∎ Create software documentation after a thorough collaboration with subject matter experts and technical staff.
∎ Ability to take existing and potential content and improve it.
∎ Create product manuals with screenshots and tutorials.
∎ Write documentation for internal teams such as developers and programmers.
∎ Communicate complex ideas in a concise manner.
Additional Requirements:
∎ Age 20 to 40 years
∎ Both males and females are allowed to apply
∎ Excellent writing and editing skills in English, grammatically flawless, and informative content.
∎ Understand and explain complex technical concepts.
∎ Strong research and analytical skills.
∎ Ability to undertake multiple projects and deliver on tight deadlines.
∎ Excellent technical writing skills.
∎ Excellent verbal communication skills.
∎ Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software.
∎ Good working knowledge of MS Office or Google Docs.
∎ Able to write an attractive and convincing email subject line.
∎ Proven working experience in technical writing of software documentation.
∎ Ability to deliver high-quality documentation paying attention to detail.
∎ Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
∎ Ability to think both analytically and creatively, and from the perspective of the target audience, and help brainstorm creative ways to get your audience interested in it.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Tour allowance, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Nov 2022
Company Information:
∎ 31 Oct 2022
∎ TFP Solutions (Bangladesh) Ltd.
∎ Address : House # 19, Road # 24,Block #K, Banani, Dhaka, Bangladesh.
∎ Web : www.tfpbd.com
Category: IT/Telecommunication
