Support Engineer (Technical)
Job Description
Title: Support Engineer (Technical)
Company Name: Telewave
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Trade Course/ Diploma in Electronics/ Electrical or B.Sc. in EEE/ CSE from any polytechnic Institute or Public/Private University.
Experience Requirements:
∎ 2 to 3 year(s)
Job Context:
∎ Telewave is one of the leading latest Telecommunication and Security technology provider company in Bangladesh. We started our journey from the year of 2005 and running very successfully our business till now.
∎ We are looking fresh/ experienced candidates for the above mentioned post to provide servicing and technical support.
Job Responsibilities:
∎ Ensure day to day functional activities assigned by center.
∎ Monitor that a complete service & maintained record for all projects.
∎ Performing physical rectification work and problem solving capability.
∎ Strong analytical abilities, leadership skill & passion to grow and staff management.
∎ Provide necessary help and Technical assistance to clients for our Telecommunication/ Security Device as per customers' requirements with proper verification.
∎ Follow up and work closely with Distributor/Dealer, Retailer, Corporate customer & other business partner service related activity to satisfy customer and resolved their quarries.
∎ Monitoring, Supervising, organizing Technical team and act as a motivator to advice, instruction, share ideas, assistance and evaluate their performance to co ordinate with sales team.
∎ Allocate field work and support Technician ideas to solve problem and provide comprehensive proper feedback to management.
∎ Maintain proper documentation of the client's service.
∎ Oversee inventory management and restocking items which we provide.
∎ Establish and maintain a good relationship within the business community.
∎ Any other responsibilities assigned by the management will be treated as a duty.
Additional Requirements:
∎ Age 20 to 28 years
∎ Only males are allowed to apply
∎ 2-3 years' experience in servicing (Technical) arena/ field in Telecommunication Sector, Operation & Maintenance, telecom & security device Installation and Commissioning for the post
∎ Fresher's are also encouraged to apply.
∎ Must be a team player, proactive, self-motivated, and willing to take initiative and result oriented.
∎ Proven knowledge in Security & Tele communications products.
∎ Good communication skill, Friendly behavior, Stress Management capability, Strong Personality, Hardworking, Smart & Honest.
∎ Demonstrated Telecommunication product, Security device and Execution.
∎ Fully proficient with Microsoft Office.
∎ Excellent English/ Bengali language communication skills and able to listen, speak, read and write in both languages.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Dec 2022
Company Information:
∎ 30 Nov 2022
∎ Telewave
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 30th Dec 2022
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