Supervisor, Perishable/Food/ Non- Food

Job Description

Title: Supervisor, Perishable/Food/ Non- Food

Company Name: Agora Limited

Vacancy: --

Location: Dhaka, Sylhet (Sylhet Sadar)

Minimum Salary: Negotiable

Experience:
∎ At least 4 years
∎ The applicants should have experience in the following business area(s):Retail Store, Group of Companies

Published: 26 Jun 2024

Education:
∎ Higher Secondary

Requirements:

Responsibilities & Context:
∎ The Job holder is primarily responsible for overall operations of relative department.
∎ He/She works closely and directly with the Customer Service Assistant's and supervises their activities.
∎ He/she assists the line manager on a continual basis and facilitates the departments to achieve their targets.
∎ Motivating the departmental team to maximize their contribution and focus on achieving departmental targets.
∎ Ensure availability of products at right quantity and right quality according to ordering schedule in consultation with Department Head.
∎ Ensuring that shelves are well stocked by close liaison with back-end stores & ensure that merchandising or display is done as per planogam.
∎ Maintaining highest level of customer care through well-informed and motivated staff at all levels and at all times of moments of truth with external and internal customers.
∎ Identifying individual training needs within the department.
∎ Constantly interacting with team and customers to carry out smooth operation of the department.
∎ Executing all actions from briefings carried out by Department Head and follow the QMS procedures as instructed.
∎ Maintaining specified highest standard of in-store hygiene, cleanliness, grooming and health and safety procedure at all time.
∎ Carrying out stock verification and stock variance and analysis with explanation if needed.
∎ Taking initiatives and proactive measures for the development of the team as well as the individual team members.
∎ The Job holder is primarily responsible for overall operations of relative department.
∎ He/She works closely and directly with the Customer Service Assistant's and supervises their activities.
∎ He/she assists the line manager on a continual basis and facilitates the departments to achieve their targets.
∎ Motivating the departmental team to maximize their contribution and focus on achieving departmental targets.
∎ Ensure availability of products at right quantity and right quality according to ordering schedule in consultation with Department Head.
∎ Ensuring that shelves are well stocked by close liaison with back-end stores & ensure that merchandising or display is done as per planogam.
∎ Maintaining highest level of customer care through well-informed and motivated staff at all levels and at all times of moments of truth with external and internal customers.
∎ Identifying individual training needs within the department.
∎ Constantly interacting with team and customers to carry out smooth operation of the department.
∎ Executing all actions from briefings carried out by Department Head and follow the QMS procedures as instructed.
∎ Maintaining specified highest standard of in-store hygiene, cleanliness, grooming and health and safety procedure at all time.
∎ Carrying out stock verification and stock variance and analysis with explanation if needed.
∎ Taking initiatives and proactive measures for the development of the team as well as the individual team members.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Sylhet (Sylhet Sadar)

Company Information:
∎ Agora Limited
∎ 5 Mohakhali C/A, Paragon Building, 5th Floor Dhaka-1212, Bangladesh.
∎ Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.


Address::
∎ 5 Mohakhali C/A, Paragon Building, 5th Floor Dhaka-1212, Bangladesh.
∎ Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Jul 2024

Category: Marketing/Sales

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